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Marketing Specialist, Digital Marketing Operations
Encore Capital Group
San Diego, CA, United States
Job Details - this job has expired, please see similar jobs below
The digital marketing department is incredibly entrepreneurial and is growing by leaps and bounds. We are expanding our team further, and are looking for an Marketing Specialist, Digital Marketing Operations
who can come into this role and hit the ground running with the initiatives we already have in-flight. This is a role, which is operational in nature to start with, which means ensuring our systems are working as we expect them to and that our digital marketing processes are consistent, documented, compliant and optimized for high volume and positive user experience. We really hope to find someone who can add institutional knowledge, which our department needs for this role, and in turn, we can add digital marketing knowledge into this person's skill set.
Functional areas will include but not be limited to:
• Workflow management with contracted digital agency
• SSC/Payment Portal business ownership: exception tracking, investigation and remediation; complaint response; liaising cross-functionally to understand stakeholder requirements/needs of the SSC; contributing to, monitoring status of and helping implementation of the backlog of items/projects to improve the site
• Financial expense monitoring and reporting
• Establishing RMG exception testing for the SSC
• Project support on project across the digital marketing department
• Thought leadership on all the above individually and collectively
Position Title Marketing Specialist, Digital Marketing Operations
Location CA - Mission Valley
Category Operations Decision Science
Position Status Full time