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Claims Analyst
ServiceLink
Virginia Beach, VA, United States
Job Details - this job has expired, please see similar jobs below
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Track claim findings and respond to LoanCare leadership team
• Review all past claims filed to determine possible recoverability, report on identifiable recoverable losses & document steps to assist with loss recovery
• Integrate specific servicing requirements regarding loss analysis processes
• Expedite claims processing and share feedback with processors/staff
• Provide flexible, scalable claims management solutions
• Comply with all state and federal laws, regulations, investor and insurer guidelines
• Responsible for keeping abreast of relevant changes to investor/insurer guidelines, industry standards and client expectations
• Reconciliation goal is to maximize the recovery of losses through the timely and accurate filing of mortgage insurance and investor claims
• Identifying gaps in the department policies and procedures which allowed breakdown and provide recommendations to correct breakdown in process
• Field questions about the file from management as well as present complete file case review to management with recommendations for improvement
• All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• College degree preferred in Business, Math, English, Legal or other related subject (and/or equivalent work experience)
• Knowledge of mortgage banking, familiarity with RESPA, FDCPA, GLBA, and federal and state laws related to foreclosure and bankruptcy processes
• 2-4 years of experience preferably is a mortgage banking environment learning all the rules and regulations
• Ability to audit and analyze work outputs by interpreting government agency and department guidelines/standards
• Advanced analytical skills, ability to analyze problems and provide the appropriate solution
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Advanced problem solving, multi-tasking and organizational skills with strong attention to detail
• Ability to analyze data and make recommendations on how to improve trends
• Must be highly confidential to protect the client's privacy rights
• PC skills including (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fidelity) application skills