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Inside Virutal Property Adjuster
Allstate
Overland Park, KS, United States
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Where good people build rewarding careers.
Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Allstate Insurance Company has an exceptional career opportunity for an Inside Virtual Property Adjuster in Overland Park, KS!
What you will do:
• Deliver exceptional and courteous customer service
• Make and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
• Your role involves creating initial estimates utilizing the Virtual Assist tool, which is a real-time application in which via video feed you will complete a virtual inspection conducted by a vendor.
• Your role involves creating initial estimates from photos received from vendors (via drone or an on-site professional) as a secondary application of the Virtual Process.
• Accurately document claims information using Allstate’s state-of-the-art NextGen claims system
• Work collaboratively with a team in a fast-paced environment
• Achieve targeted performance goals to support Allstate’s industry leading operation standards
• Use of Xactimate Review/approve repair estimate and prepare moderately complex damage estimates
• Conduct fast track estimating
• Handle contents inventories and moderately complex contents pricing analysis and prepares claims reports
• Investigates, reviews, determines and verifies moderately complex coverage/policy information
What we offer:
• Competitive salary, based on prior experience
• Work Schedule: Monday – Friday (some Saturdays)
• Generous Paid Time Off, 401(k) and pension
• Medical, dental, and vision coverage
• Wellness incentives
• Tuition reimbursement (starts day 1)
• Volunteer opportunities
• You can view all Allstate benefits @ https://allstategoodlife.com
Please note, there is a required 2-week training that will take place in Wheeling, IL.
Allstate Adjusters are required to maintain a valid state specific license to perform work duties. You may review state licensure requirements at www.NIPR.com.
Job Qualifications
• High School &/or Bachelor’s degree in related field preferred or equivalent experience with 2-5+ years’ experience delivering outstanding customer service preferred.
• Prior property claims or insurance experience preferred along with experience with the Xactimate estimating platform.
• Excellent written and verbal communication skills with a passion for helping others.
• Strong organizational and computer skills.
• Persistence and the ability to work through and solve problems.
• Bilingual candidates are strongly encouraged to apply
• Has and maintains all appropriate licenses and registrations for the role per state requirements
Notice of Licensing Requirement
As a condition of your employment, you are expected to comply with the state specific licensing process and requirements to perform work as a claims adjuster, customer relationship specialist, direct sales specialist, or outbound specialist. Failure to complete these requirements within the time frame designated by the hiring department may result in the termination of your employment with Allstate Insurance Company.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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