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Administrative Clerk
Jones Lang LaSalle
Jacksonville, FL, United States
Job Details - this job has expired, please see similar jobs below
Administrative Clerk (General Clerk II)
Performs a variety of administrative support functions, including work control activities, including service
call reception, service dispatch and CMMS work entry.
Responsibilities
• Provide reception and dispatch services for unplanned maintenance services
• Takes personal ownership of each customer's satisfaction
• Provides initial welcome and troubleshooting for all incoming service calls
• Provides ongoing communication with each customer to assure total satisfaction
• Resolves customer issues in a prompt and courteous manner.
• Updates work order management system at each step of the service call process (incoming,
• dispatch, close out)
• Distribute, as directed, planned maintenance work orders
• Perform various administrative services, including office organization, filing, personnel administration
• Work with supply personnel to ensure inventories are maintained at the lowest practical levels
Requirements
• Demonstrated skills with work management systems, including Maximo and DMLSS
• Strong interpersonal and written/oral communication skills with the ability to relate well and
• cooperate with others to effectively coordinate activities and accomplish goals.
• MUST like talking with people and making them happy
• High school diploma, with 2 years’ experience in a similar role.
• Experience in a healthcare or Government setting a plus