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Collections Representative
TD Bank
United States, CA, United States
Job Details - this job has expired, please see similar jobs below
Hours
7:30am - 4:00pm
Job Description
The Foreign Check Collections Representative is responsible for the day-to-day guidance and supervision to a unit or team in Foreign Check Collection Operations. The Foreign Check Collections Representative performs most of the duties of employees supervised and acts as an experienced resource for team. Supervision is usually limited to day-to-day work load coordination, resolution of routine procedural problems, and is most often confined to a single operations process. This job spends the majority of the time performing the same or similar work as the rest of the unit supervised.
The Foreign Check Collections Representative performs complex or non-routine administrative tasks exercising judgment and discretion in the performance of duties usually in support of a single unit or team within Foreign Check Collections Operations.
Job Requirements
• Performs varied, non-routine and complex administrative tasks to support Foreign Check Collections Team.
• Provides information and procedural knowledge for less experienced staff.
• May review work of less experienced staff for accuracy and completeness.
• Completes complex entries in general ledger.
• Reconciles general ledger entries and researches discrepancies.
• Takes corrective action as necessary and researches more complex issues to determine best course for resolution.
• May train new Employees in systems, procedures and processes.
• Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities.
• Participates in special projects and performs additional duties as required.
Must be eligible for employment under regulatory standards applicable to the position.
Qualifications
• High School Diploma or equivalent experience
• 2-4 Years of related experience
• Sound computer literacy and proficiency in common PC applications is required.
• Knowledge of basic calculations multiplication / division, experience of foreign exchange is preferred.
• Demonstrated attention to detail and the ability to prioritize workload to meet unit objectives is required.
• Good verbal and written communications skills are also required.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.