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Special Loans Administrator
ServiceLink
Jacksonville, FL, United States
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ESSENTIAL DUTIES AND RESPONSIBILITIES
• Receives, reviews and evaluates requests received regarding Special Loans functions following the necessary procedures
• Maintains and follows procedures outlined by the investors and/or clients
• Obtains and reviews information needed to process Subordinations, Easements, Partial Releases, Assumptions, as well as any other requests pertaining to the Special Loans area
• Processes maintenance in HELOC, ARM, Balloon, and other workstations as required
• Responds to internal/external clients and/or borrowers regarding Special Loans requests
• Completes tasks within department guidelines
• Adapts to change productively
• Handles other essential tasks as assigned
Qualifications
MINIMUM QUALIFICATIONS
• High School graduate or GED
• Mortgage banking experience preferred
• Knowledge of mortgage servicing systems such as MSP Director preferred
• Knowledge of HELOC and ARM workstations preferred
• Strong verbal and written communication skills
• Able to work independently and handle multiple tasks while maintaining a high level of organization