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Project Manager
Fiserv
Atlanta, GA, United States
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Job Title
Project Manager, Advisory
About the Role
: The purpose of the Project Manager’s job is to ensure predictable, consistent, and successful project delivery. The Project Manager plans, coordinates, and monitors medium to large sized scope and budget projects, and partners with key business stakeholders to ensure a successful start-up and completion of projects. The Project Manager is expected to work under limited supervision with oversight provided by the Implementations Director.
About our Business:
Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 22,000 associates around the world, we’re pushing the boundaries of what’s possible with deep expertise and a commitment to innovation.
At Fiserv, you’ll find a collaborative environment that values teamwork and open-mindedness. Our unique combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We’re helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Our organization provides complementary capabilities that go well beyond web online banking with multi-channel information and transaction delivery solutions customized for individual business users. We serve as the intermediary between the company and our financial institution customers; serving as the customer advocate, guiding them through implementations and updates to our software. We design and support the highest quality online banking software available.
Essential Job Responsibilities:
Exhibit proactive behavior by engaging in project planning activities, including but not limited to: defining the overall scope of the project; creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for project activities; identifying and communicating project dependencies and impacts; putting mechanisms in place to set expectations and ensure on-going control of the project (e.g., kick off meeting, overall project management approach, risk management, issues management, change control, etc.); Ensure predictable, consistent, and successful project delivery. Provide a complete view of the overall project to the organization and all stakeholders. Define project governance; outlining roles and responsibilities and decision rights Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes Keep all stakeholders (internal & external) engaged in the project, aligned to expected outcomes and informed about what is occurring throughout project Ensure transparency throughout project lifecycle by proactively communicating progress on an on-going basis. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications:
Education:
• Bachelor’s degree in business or equivalent work experience
Job Related Experience:
• 5-7 years of previous project management and/or relevant consulting experience
• Knowledge of and demonstrated experience in project management processes and methodologies, as well as, project lifecycle
• Experience in driving large projects within an organization
Preferred Qualifications:
• Experience in banking, financial services, and/or software industries
• Familiarity with Project Management tools
Stakeholder Partnership:
• Ability to influence project team, internal, and/or external stakeholders
• Ability to understand project stakeholder needs, interests, and influence for project success
Judgment:
• Ability to practically apply project management concepts to facilitate the achievement of project goals ensuring predictable, consistent, and successful project delivery
• Ability to analyze the situation and leverage team to define an executable plan to meet project goals
Team Leadership:
• Ability to ensure team alignment on project goals, objectives and business outcomes
• Ability to lead with support from project sponsor, when needed
Accountability & Commitment:
• Ability to meet project deadlines
• Ability to identify project obstacles, proactively mitigate risks and escalate and resolve issues effectively
Learning Agility:
• Ability to quickly grasps new concepts and translate to others
• Ability to respond effectively to new information, situations and individuals
Business Acumen:
• Ability to gather and analyze information needed to improve satisfaction levels of clients
• Ability to understand how project connects to broader company goals
Problem Solving:
• Ability to effectively identify and communicate project problems to stakeholders
• Ability to proactively develop solutions to project challenges
• Ability to drive project problems to closure
Process adherence:
• Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.
• Ability to practically apply project methodologies and practices to execute project, manage changes, and facilitate achievement of project deliverables on-time, within budget and with quality
Travel Required:
• 10 – 15%