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Billing – Application Subject Matter Expert
Zurich Insurance Group
Woodland Hills, CA, United States
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Job Summary
Provides high level of expertise in the design and functionality of business applications; Understands the business objectives and how best they can be supported by IT; Responsible for the conceptual design of business applications; Reviews and validates the technical design for business applications provided by the supplier; Performs quality review checks on project deliverables; Validates suppliers estimates; Performs impact analysis of application changes across various components; Estimates Rough Order of Magnitude to implement new application functionality; Specifies / recommends integration and parallel testing criteria; Supports the implementation activities, as required; Mentors lower level colleagues.
Essential Job Functions
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
• Understands customers’ processes and products and how they fit within the goals of the business unit.
• Reviews and validate user stories against acceptance criteria. Reviews and validate for technical design for business applications against provided business requirements for correct alignment; Validates suppliers estimates.
• Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality.
• Performs quality review checks on project deliverables.
• Acts as liaison between Business and IT, as assigned.
• Specifies / Recommends Integration and Parallel testing criteria.
• Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan.
• Supports the implementation activities, troubleshooting system environmental issues, training as required.
• Provides expertise in the design and functionality of business applications.
• Performs quality review checks on project deliverables; Validates suppliers .estimates; Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
Education Requirements:Bachelors degree or equivalent or specific relevant experience
Experience Requirements:Level IlI: 5 years of experience in application development / testing or business / system analysis role or 1 year of experience as an Application SME Level Il.
Special Skill Requirement
• Good written and oral skills in local language.
• P&C Insurance experience preferred.
• Billing related experience is a must.
• Technical (Good to have): DB, CICS (MF), SAP - FSCD.
Internal Title: App SME III
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
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