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Client Relationship Executive
PwC
Rosemont, IL, United States
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A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our Business Development team supports PwC and its clients by developing sales strategies, executing tactics, and securing the resources required to close sales opportunities. As part of the team, you’ll be managing sales pursuits and the sales pipeline, helping the account team in identifying, qualifying and closing sales leads, and coordinating the utilization of all account management methodology and business development tools.
Responsibilities
As a Director, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:
• Proactively lead the practice by setting strategy, drive the development of new business in the market, and provide technical advice across disciplines
• Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across a number of different business units and sectors
• Identifying and discussing key issues with our clients to identify potential opportunities
• Responsibility for a majority of day to day client communications
• Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria
• Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
• Responsibility for management of engagement financials
• Helping to grow and develop our team through hands on training and coaching
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
General Education Development (GED)
Minimum Years of Experience:
8 year(s)
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Preferred Fields of Study:
Business Administration/Management, Accounting, Economics, Law
Additional Educational Preferences:
Other business related fields of study may be considered.
Preferred Knowledge/Skills:
Extensive knowledge of professional services selling and the ability to build and sustain long term relations with clients to drive revenue. Demonstrated success in an individual contributor sales role for a professional services organization. Demonstrated understanding of the structure, key issues, language, and environment of one or more industry/sector groups with an ability to discuss and explain current and emerging issues within one or more industry sectors, including products and services applicable to those needs and effectively engage with executive level clients and with sector-focused PwC resources.
Extensive experience and demonstrated effectiveness and success across sales competencies. Demonstrated large account team management and team selling. Demonstrated selling effectiveness evidenced by the ability to:
• Consistently and systematically initiate sales calls and contacts; pursue prospects to secure meetings; win referrals and explore sales opportunities;
• Solicit information from clients to effectively qualify and scope opportunities; play an active role in discussing and developing solutions with client teams and clients;
• Understand client business issues and match them to service capabilities/revenue opportunities;
• Control the sales process through effective targeting of buyers and influencers; overcome objections and obstacles to win the business develop and execute a targeted relationship and account development strategy;
• Utilize sales cycle methodology, account and relationship development methodology.
Demonstrated relationship effectiveness, including the ability to:
• Establish and develop long-term client relationships;
• Effectively represent client needs to ensure appropriate solutions are brought to the client;
• Build trust with clients;
• Successfully navigate a complex internal organization consisting of dozens of distinct capabilities and practices; thrive in an unstructured and evolving team and organizational environment.
Demonstrated personal effectiveness, including a proven ability to:
• Accomplish and exceed goals within challenging, complex organizations;
• Project executive presence and professionalism sufficient to interact with C-level executives and senior partners;
• Remain tenacious and undeterred by criticism and setbacks; and,
• Meet significant targets and goals with minimal oversight and direction on a daily, weekly, or even monthly basic.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.