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Collateral Exception Specialist
Caliber Home Loans
Oklahoma City, OK, United States
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External Description
Caliber Home Loans, Inc. is one of the nation's fastest-growing mortgage lenders. We didn't move into the fast lane because of clever marketing campaigns or flashy television ads -- our talented employees worked hard to help us rise to the top of our industry.
Here at Caliber, we've replaced the stereotypical corporate culture with a casual "dress for your day"work atmosphere that promotes creativity and a collaborative environment that allows our team members to thrive.
POSITION SUMMARY
The Collateral Exception Specialist will audit and cure outstanding document pool exceptions they are responsible for reviewing collateral exceptions reports from custodians and clearing exceptions in the collateral file to include but are not limited to: Missing incorrect or unrecorded mortgage, note, Bailee letter, modification, intervening assignments. , as well as manage investor pipelines, outstanding document reports, and re-recordings. Follows script and checklists to confirm the loan file meets Caliber and investor guidelines. They will upload documents and handle organizational responsibilities and other miscellaneous duties.
RESPONSIBILITIES
• Manage Investor pipeline/Prioritize oldest docs. General document processing responsibilities in a fast-paced environment, where multi-tasking is key to ongoing success.
• Audit and Verify proper Caliber Document to ensure collateral is not at risk or contains fatal errors.
• Upload PDFs received via email.
• Handle all escalated doc issues/re-recordings and doc corrections.
• Develop and maintain good standing relationship with county offices, vendors and Investors.
• Confirm FedEx tracking for delivery.
• Maintain perfect files for securitizations and sales.
• Work with custodians to clear document exceptions.
• Prepare and track Bailee letters for original document exceptions.
• Track LNA for exceptions clearing.
• Prepare documents for imaging and image files as requested.
• Additional Duties as necessary.
• Exception Loan Review
• Follows defined policies and procedures to review the exception listed by the custodian and ensure the loan file is eligible for sale if a whole loan.
• Assesses the exception list to determine if the custodian has cited an unacceptable exception that may cause a risk in the collateral.
• Validates the exception cited by the custodian.
• Follows defined policies and procedures to perform review.
• Validates that the documents are accurate based on investor requirements.
• Other
• Complete special assignments necessary to support business strategy.
• Demonstrate behaviors which are aligned with the organization's desired culture and values.
REQUIREMENTS
• High school diploma or equivalent.
• 1 + years of experience in researching files for compliance, according to internal and/or external standards and procedures is desired.
• Current, working knowledge of the Microsoft Office.
• Ability to accurately type an average of 40 WPM.
• Experience with Fiserv, Aspect, or similar system is desired.
• 1 + years of experience in a lending environment is desired.
• 2 + years of mortgage experience or chain of title experience is highly desired.
Our employees demonstrate the Caliber Ways of Work (WOWS) every day through:
• Collaborating Contagiously
• Caring Fiercely
• Doing the Right Thing
• Leading Thoughtfully
Caliber benefits and perks will WOW you!
Our benefits package includes: comprehensive medical, dental, and vision insurance, short-term and long-term disability, 401(k),10 employer paid holidays, as well as numerous employee discount programs.
We are proud to be a military friendly employer, and provide paid leave during military assignments for employees who serve in the Guard or Reserve.
Employees who work at our Coppell headquarters experience additional perks that include: standing desks, complimentary coffee and tea stations, an on-site gym and activities center with ping-pong and pool tables, and an in-house café.
Caliber is an equal opportunity employer.