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Assistant Branch Manager
Commerce Bank
Columbia, MO, United States
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Job Expectations:
ABOUT WORKING AT COMMERCE
Wouldn’t it be great if you could help people with their financial challenges and build and grow your leadership skills? That’s exactly what you’d be doing as an Assistant Branch Manager l for Commerce Bank. We’re looking for teammates who are ready to say, “Challenge Accepted” then truly help people with their everyday money issues. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills and contributions. And as an Assistant Branch Manager l, you’ll be a key person driving your branch’s success.
Hiring strong people like you is the reason we’ve been a successful bank for over 150 years and have developed a reputation as a great place to work in the banking world. If you’d like to work at a place that is respected in its industry and in your community, we should talk. We’re always looking for the best and brightest who are ready to step up and say, Challenge Accepted!”
ABOUT THIS JOB
The Assistant Branch Manager is the right hand person who helps the Branch Manager run a branch. You’ll supervise daily operations of the branch to keep customer service running smoothly while promoting security and profitability. This is a very important job that’s key to the branch’s success. You’ll be on the front lines making sure branch and individual sales expectations are met; day-to-day customer service; compliance with established policies and procedures relative to bank operations; security; human resource management; etc.
You’ll also help the Branch Manager monitor sales results of individuals as well as the branch as a whole. You’ll be hands on and step in to provide coaching and assistance whenever it’s needed. In addition, you’ll have your own personal sales goals to meet and you may be assigned business development responsibilities as well.
You’ll be a coach, leader, mentor and an indispensable ally all rolled into one. You’ll help lead your team to build and maintain strong relationships with customers by making sure they have a great experience every time they visit the branch and by providing friendly, helpful solutions to their financial challenges.
If this sounds like you, we’d love to talk.
For this position, federal regulations require Commerce to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you’ll be asked to authorize that report.
Work Hours: Must be available Monday through Friday 8:45 am to 6:15 pm and Saturdays 8:45 am to 12:15 pm
Education:
• High School diploma (or equivalent) is required
• Bachelor’s degree is highly preferred
Preferred applicants will have:
• 2+ years’ experience as a Banking Services Consultant, Financial Service Representative or similar position is highly preferred
• Experience supervising and/or leading a team
• Exemplary customer service and sales experience
• Detailed knowledge of retail banking products, philosophy, policy, procedures, and documentation
• Excellent sales ability including cross-selling and referral skills
• Strong PC skills and previous experience with retail banking sales and transaction processing systems
• Excellent communication skills (verbal, written and presentation)
• Strong attention to detail and accuracy skills
• Effective organizational skills
• Ability to work Saturdays
Time Type:
Full time