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Inside Property Liability Adjuster
Liberty Mutual
Plano, TX, United States
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Description
Advance your career at Liberty Mutual - A Fortune 100 Company!
As a member of the Inside Property Claims Resolution team you will manage, investigate and resolve assigned third party Property Loss claims to determine coverage, liability and the value of damages/settlement. You will interact directly with policyholders and claimants to provide exceptional customer service. You may be called upon to assist Claims Representatives with in-person inspection/policyholder contact where necessary.
In this roles you will:
• Investigate and determine coverage of loss and adjusts all elements of basic and intermediate Property Loss claims.
• Write appraisals for dwelling repairs of routine claims based on information collected from customers and contractors and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process.
• Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
• Work with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and disposition of the claim.
• May be called upon for catastrophe duty.
Qualifications:
• Knowledge and exposure to the legal system including concepts of negligence and legal liability.
• Proven ability to provide exceptional customer service experience.
• Effective negotiation skills.
• Ability to effectively and independently manage workload while exhibiting good judgment.
• Strong written and oral communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills.
• The capabilities, skills and knowledge required is normally acquired through Bachelor’s Degree or equivalent experience and at least 6 months of directly related experience.
• Ability to obtain proper licensing as required
This position is based in our Plano, TX office. Candidates outside of daily commuting distance to Plano office will not be considered.
Benefits:
We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Overview:
At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.
We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.