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Valuation Services Manager
First American
Irving, TX, United States
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The Valuations Services Manager directs or manages the day-to-day AMC (conventional appraisal) operations. Ensures employee conformance to established practices and proper training of staff. Prepares related reports and audits current procedures to monitor efficiency of operations. Instills the notion within all employees at all levels of the organization that the business unit’s primary goal is to provide the highest quality service possible to all of valuation customers.
Essential Functions
• Manages the operating activities of AMC operation and appraisal order fulfillment requirements as defined by the FA customer base
• Ensures that his/her area service center, branch office or department is profitable
• Understands and is responsible for a variety of functional departments within an area service center, branch office or department
• Assures that all employees within area of responsibility are working towards a common customer service goal
• Participates in the development of both short and long term strategic plans for the ResVal organization
• Actively leads in all activities which support the organization’s goals and objectives
• Perform other AMC management duties or projects as assigned
• Maintains a current understanding of all Appraisal Management state based regulation
Requirements
• Bachelor’s degree or equivalent combination of education and experience
• 5-7 years directly related appraisal management experience
• Solid administrative skills; management skills
• Excellent interpersonal and communication skills
• Planning skills as well as skills in analysis and negotiation
• Participative management style- advocate team concepts
• Must be able to establish credibility and be decisive, coupled with the ability to recognize and support the organization’s preferences and priorities
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.