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Senior Trust Officer
Union Bank
Los Angeles, CA, United States
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Responsible for the administration of trust accounts including Private Foundations, Grants and Scholarships, Charitable Remainder Trusts, Charitable Lead Trusts, Donor Advised Funds, Charitable Gift Annuities and Pooled Income Funds, probate estates, guardianships, investment management accounts, custody accounts, and IRAs. This includes managing all accounts in accordance with applicable legal and regulatory requirements, bank policies and procedures, and in conjunction with internal team members and external service providers as appropriate.
Major Responsibilities:
• 50% Administration: Responsible for managing all of the administrative and fiduciary functions of the Bank in each of the accounts assigned, pursuant to applicable laws, regulations, policies, procedures and in accordance with trust documents, increasing efficiency in administration, mitigating risk, and growing revenue, specifically including regular review and calculation of all financial transactions in each account, including: receipts, disbursements, expenses and collection of reoccurring and extraordinary bank fees; documenting fee waivers/discounts; process discretionary distribution requests on trust accounts and submit to Discretionary Sub-Committee, when applicable, for approval; prepare administrative reviews for all accounts; submit administrative items to all personal trust sub-committees and attend meetings as required. Responsible for providing quality service to internal team members, outside service providers, and clients, and have thorough knowledge of each account. Requires ongoing oversight of charitable trust and nonprofit program servicing and regulatory requirements. Tracking and facilitation of timely, required payments to avoid penalties. Proven expertise in managing grants and scholarship programs. Contact and correspond with beneficiaries/principals and other interested individuals involved in the assigned accounts pursuant to established guidelines. Make recommendations on maintenance or termination of unprofitable or marginally profitable accounts; work closely with supervisor to improve productivity and develop the ability to administer more complex accounts. Support business development through personal contacts in the professional community; upgrade account relationships and encourage additions to existing accounts where appropriate; perform business development activities as required in conjunction with other team members, when applicable; develop retention strategy for terminating accounts. Prepare required reports or information as requested by supervisor or management.
• 30% Specialized Services: The position is responsible for securing specialized services on behalf of the account, through internal divisions pursuant to pre-approval policies and procedures and outside service providers. Coordinate administration with internal team members to increase efficiency and profitability. Solicits, reviews, monitors and ratifies administration by internal divisions and outside service providers, such as, but not limited to securities portfolio management; specialty asset management: including, closely held entities, real estate, loans, oil, mineral and gas interests; general accounting services, including tax preparation; paying, receiving and safekeeping; general banking services; special financial reports as required by law; legal counsel; CPA services; personal crisis/medical consultation; and retirement plan record keeping.
• 20% Risk Management: Responsible for identifying and monitoring fiduciary risk, and escalating the matter to trust management, including actively monitoring pending litigation, and potential liability involving accounts administered by other Trust Administrators and providing guidance and support as needed. Provide ongoing oversight and escalation of conflicts of interest and prohibited transactions. Identify risks and strengthen procedures and controls as necessary. Serve as Subject Matter Expert on charitable services issues. Resolve client complaints and concerns, which are sometimes of sensitive nature, in consultation with internal team members, external service providers and risk managers as appropriate.
Qualifications
• Minimum of 5 years trust administration experience; CTFA preferred.
• Advanced knowledge of trust computer systems, SEI, and its capabilities.
• Advanced knowledge of trust administration, investments, real estate, cash management vehicles, Common Trust Funds, mutual funds, probate code, closely held entities, partnerships, insurance, annuities, and tax laws as they apply to individuals and fiduciaries.
• Computer skills including, but not limited to, word processing, spread sheet applications, and database management. Demonstrated Trust administration experience of complex accounts.
• Ability to read and interpret complex trust instruments, and make decisions based upon knowledge and research.
• Understanding the liabilities associated with the bank acting as a fiduciary for individuals or entities.
• Also requires demonstrated knowledge of the principles of trust and estates, related taxation and financial planning practices and other specialized services applicable to the successful administration of a variety of accounts.
• The applicant must understand the needs of each account and meet those needs.
• Demonstrated ability to communicate successfully, both orally and in writing, with clients and co-workers throughout the organization.
• Familiarity with applicable accounting functions, as well as knowledge of Bank services is also required.
• Preferred at least one of the following: JD (Juris Doctorate) with estate planning, trust and probate administration experience and/or CTFA (Certified Trust and Financial Advisor).
The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.