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Property Claims Team Manager
Kemper Corporation
Charlotte, NC, United States
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Description
Position Summary:
Kemper is looking for a Property Team Manager responsible for direct management of Property Claims Adjusters, facilitating the severity assessment and exposure assignment of newly reported losses to appropriate Adjusters, periodically reviewing exposures and pending inventory to ensure claims are assigned to personnel with sufficient experience. In addition, you will focus on Quality and Compliance, analyzing management report data to identify trends that impact customer service, quality and profitability. You will proactively assess claims processes and develop strategies to maintain or improve performance, conduct file reviews to ensure compliance with Standard Operating Procedures and state-specific statutory requirements, and provide technical support to ensure that all aspects of the claims handling process a conducted correctly. This is an office position (minimal field work) and is located in our Charlotte, NC office.
Position Qualifications:
• 5+ years of claims experience in the property technical area required
• 3+ years of management experience required.
• Expert knowledge of Xactimate and Xactanalysis programs for the purpose of managing efficiencies and driving full resource utilization.
• Ability to operate in the field as a field adjuster and be able to train and ensure effective knowledge transfer of to adjusters in office and in the field.
Our employees enjoy great benefits:
• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.
Kemper’s underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.
*Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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