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Consultant
KeyBank
Philadelphia, PA, United States
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Job Description
Lead Commercial Credit Card Solution Consultant
The following Job Description format is required to ensure compliance with employment regulations including but not limited to the Americans With Disabilities Act, Title VII and Executive Order 11246.
JOB TITLE: Commercial Credit Card Solution Consultant
Grade/Benefit Designator: 82
Job Code:
ABOUT THE JOB (JOB BRIEF)
KeyBank’s Enterprise Commercial Payments (ECP) team is focused on providing a robust solution set to position companies to run their businesses better, more efficiently and more effectively. While most financial organizations focus primarily on only the activities directly related to payment execution, KeyBank aims to better the client experience by providing innovative solutions across the entire Accounts Payable (AP) and Accounts Receivable (AR) lifecycle. Core to the delivery of our AP solution set is our Commercial Credit Card solution set, including distributed and non-distributed platforms built to positively impact all business clients, from small, privately-owned organizations to large, publically-traded institutions.
ECP is seeking an experienced Commercial Credit Card Solution Consultant to join a team focused on a broad array of solutions and driven to provide clients with business-improving solutions across Accounts Receivable and Accounts Payable business operations. The Commercial Credit Card Solution Consultant plays a critical role in delivering both the Commercial Card Solution Set and industry expertise to our clients while driving sales and revenue growth across the client base. In this role, you will utilize significant professional experience as a consultative seller in the Commercial Card space in order to understand needs and appropriately design a solution to meet those needs, while guiding business development partners on alternate courses of action in a deal. In particular, you will partner closely with Business Development leaders and advisors to drive opportunity identification, client approach, solution positioning, pricing deliver, and deal closure. Your ability to effectively communicate with people at all levels in a client’s organization and within KeyBank while projecting strong credibility and expertise in conversations will enable success in this role.
ESSENTIAL JOB FUNCTIONS
The Solution Consultant role offers a unique opportunity to use a blend of sales acumen, product expertise, and leadership capabilities and is designed to enhance the sales process while serving as a liaison between Business Development, Clients, Product Management, Operations, Onboarding and Vendor partners.
Some of the performance expectations include:
• Professionally represent KeyBank and our Commercial Credit Card offerings.
• Maintain industry knowledge and expert status, both individually and as a Commercial Credit Card Solution Consultant team; remain current with internal and external product development and innovations.
• Collaborate with internal and external/vendor partners to develop and drive specific client acquisition strategies, with a particular focus on larger opportunities and eAP adoption.
• Manage and drive the dissemination of client insights, competitive information, solution enhancement requests and solution updates to appropriate internal and external stakeholders.
• Join Payments Sales Advisors in discussions with prospects or clients in order to validate the business needs, architect the solution set and present the offering.
• Manage the sales pipeline for your assigned segments/industry verticals, keeping pulse on opportunities’ activities and stages; report as needed to internal leadership and vendor partners
• Ensure sharing and implementing of best practices across the KeyBank Business Development organization and across the entire Solution Consultant team
• Advance the prospect’s decision-making process by creating a compelling reason to buy through defined marketing messaging and the presentation of KeyBank’s value propositions.
• Conduct and validate process and needs assessments in order to perform tailored and effective product demonstrations either remotely or on-site at a prospect’s location.
• Partner with key Sales Managers and the Commercial Card Product Manager to develop sales tools and training materials.
• Assist with responses to requests for proposals (RFP’s).
REQUIRED QUALIFICATIONS
• Bachelors degree in business, accounting or information technology, or equivalent experience.
• Capable of building effective relationships with senior decision makers in organizations of varying size..
• Proven track-record of positioning Commercial Credit Card Solutions, with a particular focus on driving eAP adoption among large, complex clients.
• Ability to understand strategic priorities, business needs, and opportunities to sell Commercial Credit Card solutions.
• Ability to influence client decision-making-process and drive clients to implement the KeyBank Commercial Credit Card solutions that match their needs.
• Strong analytical skills
• High level of intellectual curiosity, especially in regards to the commercial credit card industry
• Excellent communication and presentation skills
• Strong interpersonal skills
• Able to effectively manage time resulting in maximized productivity.
PREFERRED QUALIFICATIONS
• Experience with revenue cycle management solutions, with particular experience in Commercial Credit Card product management and/or sales preferred.
• Project management experience
• MBA preferred
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
JobID: 32705BR