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Payment Processor
Valley National Bancorp
Wayne, NJ, United States
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Job Description
The Payment Processor will post and process payments.
Responsibilities include but are not limited to:
• Opens, sorts and processes checks received for Consumer Installment Loans (IL), Residential Mortgage (ML), Bankcard (BC), and Home Equity- Line of Credit, (HE).
• Operates Opex mail extractor machine for daily payments received.
• Separates all mail into Full payments, Exceptions, and No doc bundles.
• Operates Burroughs Smart Source scanner and performs maintenance (cleaning as needed).
• Scans payments to various departments for posting instructions.
• Returns and sends back any postal damage, wrong mail, cannot locate loan account number, wrong payee, no signature, blank checks, and no checks back to applicable department or customer.
• Researches all payments with no loan account numbers and correctly apply to their account on Miser and Aperta, and TSYS system.
• Forwards copies of customer address changes received to Customer Service Department.
Assists various departments with research items.
• Reconciles daily GL prove to Miser Totals.
Processes branches BC online payments through GL and TSYS.
• Complies with all department & bank polices & procedures and meeting department goals.
Requirements
Required Skills:
• Ability to process check payments and online payments in a timely manner.
• Ability to read and interpret check payment application instructions and procedure manuals.
• Ability to organize & prioritize daily work assignments.
• Ability to use strong interpersonal skills to clarify payment instructions from internal departments and branches.
• Basic math skills.
• Good verbal and written communication skills.
• Strong attention to detail.
• Basic computer skills including general understanding of databases and Microsoft Word and Excel.
Required Experience:
• High School Diploma or GED and a minimum of 6 months' related cashier or loan servicing experience.