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Quality Control Specialist
Assurant
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Description
• Conduct audits of SOP, claims, cases, data entry, payments, product implementation and testing
• Identify accuracy results at the individual, unit and department levels
• Review audit results for calibration of QA results at the department level
• Maintain QA database with results identified for monthly metric reports
• Provide effective communication regarding trends and recommendations for training to support adherence to best practice outcomes
• Other activities assigned by management
Qualifications
Minimum Requirements:
• Associates Degree in Business, Finance, IT, or related field
• Excellent oral and written communication skills
Preferred Requirement:
• Experience in insurance industry and products is a plus