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Inside Liability Adjuster
Allstate
Bloomington, MN, United States
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Where good people build rewarding careers.
Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our hyper focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims. Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.
This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Liability Adjuster in Bloomington, MN and be part of our dynamic team!
A Day in the Life:
• Investigate single and multi-vehicle auto accidents using innovative tools and technology to capture recorded statements, photos and/or the review of police reports to resolve losses.
• Document claims through active listening and use of data to summarize liability decisions.
• Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
If offered the role, you may go to Wheeling, IL for a two-week training session in our state of the art facility within your first two months at Allstate. You will work with other Allstate employees to learn standard processes, answer any questions you have, and make career connections.
We Offer:
• Learning & growth opportunities
• Leadership teams that are communicative and compassionate
• Impactful work by serving customers and the community in times of need
• Potential for flexible work arrangements
• A culture in which you dress for your day
• Recognition and advancement opportunities
• Paid Time Off, 401(k) and pension
• Medical, Dental, and Vision coverage
Job Qualifications
You’re a great Match for this Role if:
• You want to utilize your customer service skills to help restore peoples’ lives’
• You have a strong desire to make a difference through compassionate customer service
• You’re an empathic, upbeat and friendly self-starter who can work independently, as well as, on a team
• You’re excited about solving problems and coming up with creative solutions
• You feel comfortable working within the Microsoft Office Suite and would be excited to learn new technology
• You’re organized and able to multi-task in a fast-paced environment
• You’re known for clear and professional communication – both written and verbal
• You have a bachelor’s degree and/or prior customer service experience
• Being bilingual and/or having prior military experience is a plus
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.