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Room Attendant
Benchmark
Knoxville, TN, United States
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Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
To provide a great guest experience through genuine hospitality and superior service
Job Description:
Responsibilities:
• Responsible for the cleanliness of all guest rooms and corridors of the hotel. Including but not limited to, changing bed linens, replenishing all guest room supplies, cleaning all fixtures, windows, dusting and vacuuming all guest rooms assigned.
• Adhere to all uniform standards and maintain a professional appearance at all times.
• Cleaning of guest rooms as directed by management.
• Complying with the Sparkle cleaning process.
• Maintain all guest rooms in accordance with Holiday Inn Standards.
• Respond to all guest’s requests in a courteous and timely manner.
• Communicate guest’s needs with other team members and management when necessary.
• Keep your housekeeping cart clean, neat and organized at all times.
• Report all maintenance issues in guest rooms and hallways immediately to the engineering department or immediate supervisor.
• Must be able to bend, lift, and be standing and/or walking for long periods of time.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.