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Project Analyst
Hub International Ltd
Raleigh, NC, United States
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General Description (Summary, Scope, Purpose)
The Project Analyst (PA) is an analytical and administrative position responsible for the end-to-end project management of Group Health benefit renewals for an assigned block of clients. The PA ensures that all renewals are completed on time, accurately and completely. Renewal tasks include gathering and managing all of the necessary information to build, analyze and present the renewal including Eligibility Audits, Risk Assessment Questionnaires (RAQs), EE censuses, and obtaining the quotes from various insurance carriers. The PA analyzes the carrier quotes and creates presentations that clearly display and communicate the renewal data and uses the data to create the renewal presentation materials for the Consultant.
Once the renewal decision is made, the PA gathers the benefit information including benefit summary information and enrollment forms for the client’s employees to make their election decisions. The PA supports medical quoting for prospective clients through the Sales Department and any following enrollments. The PA ensures a smooth transition from the renewal process to the Client Care department for ongoing service.
Essential Duties and Responsibilities
• Managing the end-to-end annual Group Health benefits renewal process for an assigned block of clients
• Requesting and managing the RFP and quote process with the various insurance carriers
• Creating and managing spreadsheets to effectively display and communicate the quote information received from the various insurance carriers
• Working with their aligned Consultants to create a recommendation plan to present to clients
• Creating and managing all proposals for the Consultants to present to our clients
• Assisting the Consultants with the underwriting process including working with the various insurance carriers and clients
• Assisting the Sales Representatives with medical quoting, enrollment and takeover paperwork
• Creating “Benefits User Guides” (BUG) brochures that summarize the clients’ renewal decisions Maintains organized filing systems
• Ordering and preparing insurance carrier documentation including enrollment materials and provider booklets
• All other duties and special projects as assigned
The candidate must be able to operate both independently and in a team setting. She/he must be organized with heavy attention to detail. She/he must have a client service mentality with active listening skills and able to effectively communicate with our clients, team members, and management. The candidate must also be proficient with using Microsoft Office products especially Excel, Outlook, and Publisher. Must also be comfortable with Adobe Acrobat Standard.
Ideal candidate exemplifies these skills: Analytical, organized, relationship oriented, technical, independent thinker, ability to multi-task, team player, communication skills, flexible, collaborative.
Education Requirements
Bachelor's degree, business or finance field preferred
Licenses and Credentials
Must have or be willing to obtain a North Carolina Life and Health Insurance Licenses within 60 days of employment
Knowledge & Experience
Working knowledge of group health and employee benefits including ancillary coverage such as life, disability, and dental insurance is preferred.
Physical Demands
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Qualifications To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.