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Manager
Freddie Mac
Mc Lean, VA, United States
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Position Overview
Do you want to be part of Freddie Mac’s efforts to build a better housing finance system? Are you someone who thrives in a fast-paced, rapidly-changing environment? Do you enjoy balancing detailed analysis with hands-on project management? If so, this could be the perfect job for you. You’ll be responsible for managing the implementation process for changes to credit, collateral and insurance policy as part of Freddie Mac’s Strategic Delivery Department, the team responsible for designing and implementing customer offerings.
Your work will fall into four categories:
Policy Consultation and Evaluation
• Consult with policy writers to provide insight on potential customer, system and operational issues as policy is being developed.
• Analyze proposed policies and work with implementation leads to identify external and internal impacts to systems and processes.
Solution Design and Implementation
• Assess alternatives and design solutions that balance customer impact, technology readiness and corporate priorities.
• Partner with internal stakeholders to understand impacts and obtain feedback on solutions and design to inform policy and market delivery.
• Set implementation timeline and manage rollout.
Project Management
• Manage significant projects (e.g., strategic change management, new business and product initiatives, process re-engineering, establishment of control procedures).
• Lead ad hoc cross-functional teams with representation from areas such as Marketing, Risk Management, Operations, Sales, etc.
• Set clear direction on priorities and timelines.
• Facilitate issue resolution.
• Manage plans, dashboards and standard reporting.
Business Process Management
• Assess and implement quick wins to optimize processes and increase speed-to-market.
• Develop tools to streamline processes.
• Support strategic business process modeling efforts.
Qualifications
• At least ten years of experience doing complex business analysis on a range of topics
• At least five years in a project management role in financial services
• Experience working on large offerings development projects that involve changes to operational processes and technology
• Strong quantitative, analytical, and project management skills
• Ability to support multiple efforts concurrently and build strong cross-functional relationships
• Strong negotiation skills to drive consensus
• Superior proficiency in written and verbal communication, including the ability to explain complex concepts in clear, concise terms both orally and in writing
• Adept at switching seamlessly between tactical issues and end-to-end process performance
• Proficiency in Microsoft Office
Preferred Skills
• Experience analyzing and implementing mortgage policy
• Understanding of technology supporting the mortgage origination and delivery process
• Experiencing with Freddie Mac’s customer-facing systems
• Business process modeling experience
Top Key Competencies to Possess:
Leadership
• Set and execute upon a clear vision, strategy, and/or goals
• Assemble a strong team that encourages diverse perspectives
• Be a role model for our target culture
• Lead from the front, balancing delegation with doing
Partnership
• Build trust and strong partnerships through my own and my team’s actions
• Align myself and my team with what is right for the company, not just my own area
• Listen, compromise, and show respect when working and communicating with others
• Speak up, be honest and be candid (and encourage others to speak up too)
Drive for Execution
• Be accountable for strong individual and team performance
• Treat obstacles as challenges to overcome, not excuses
• Focus on real results rather than the appearance of results (i.e., be good, not just look good)
Closing Statement
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.