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Insurance & Tax Monitoring Associate
WesBanco
Wheeling, WV, United States
Job Details - this job has expired, please see similar jobs below
Requirements
High school diploma or GED.
Experience in banking or clerical position preferred.
Job Description
SUMMARY:
Loan Operations services and supports all loan areas of the Bank beginning with data entry of new loans and maintaining existing loans through payoff. Loan Operations strives to provide excellent internal and external customer support for existing business and consumer loans.
Responsible for monitoring hazard and flood insurance to ensure adequate coverage is maintained on loans as needed. Forced-placed insurance coverage processing as needed. Responsible for the payment of escrowed real estate taxes for loans and monitoring delinquent real estate taxes, paying delinquent real estate taxes as needed and redeeming properties as appropriate.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
Ability to multi-task and function effectively under stressful conditions.
Ability to work in a team environment as well as independently.
Ability to handle workload pressure and deadlines.
Ability to maintain confidentiality.
CLERICAL SKILLS:
Ability to perform general clerical duties and operate various departmental equipment.
Ability to enter data in computer operating system and Microsoft Office Suite applications.
Knowledge and ability to use computer terminal and various software systems.
Possess basic keyboarding/typing skills.
Basic accounting skills preferred.
Ability to perform detail work.
Ability to learn software.
Ability to follow step by step instructions exactly as outlined.
Experience with Bankway system preferred.
Experience with processing loan payments & transactions preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Monitor delinquent taxes for real estate secured properties.
Monitor and maintain redemption and payment processing of delinquent real estate taxes.
Cancellation monitoring on hazard insurance for real estate and secured properties.
Force placement of insurance for cancelled hazard insurance, as needed.
Internal customer support and telephone calls relative to group responsibilities.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Ability to perform repetitive head and arm movements.
Must have good analytical and problem solving skills.
Ability to lift and move boxes weighing up to 35 lbs.