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Trust Administrator
Comerica
Detroit, MI, United States
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Job Description
Institutional Trust Administrator I
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica so special. Make your next career choice a confident one. This Institutional Trust Administrator will oversee the administration of all assigned client relationships including the delivery of high quality products/services within
established guidelines, obtaining complete and accurate account documentation and ensuring profitability of all assigned relationships through the account set up and billing process.
Reporting Information/Location
This Institutional Trust Administrator position is located at 411 W. Lafayette Street, Detroit, MI and reports to the Institutional Trust Manager. This position has no direct reports.
Responsibilities:
• Work closely with assigned Relationship Manager, Account Analyst, Team Leader and other internal colleagues to ensure accounts are properly administered in accordance with all policies and procedures.
• Resolve all documented account exceptions within the policy deadlines.
• Communicate client issues / specialized reporting requirements to Team Leader and assigned Account Analysts to ensure client needs are met.
• Ensure that fees for all assigned client relationships are billed accurately and collected in a timely manner to assist in meeting departmental revenue objectives.
• Monitor Administrative Service Team in order to provide training opportunities.
• Monitor the applicable database to ensure directives are entered and updated appropriately.
• Understand and adhere to all department policies/procedures and regulatory issues and requirements to minimize Bank and client risks.
• Participate/lead special projects or team assignments to improve efficiencies, achieve greater quality standards and enhance service levels within the department and throughout the Bank.
• Effectively manage client base to provide excellent references. Refer all sales opportunities to the appropriate parties.
Total Rewards
We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.
Relocation
Relocation assistance is not available.
Qualifications
Institutional Trust Administrator I, First Level Officer
• Bachelor's Degree from an accredited university in Accounting, Finance or Business Management
• 4 years of experience analyzing securities and custodial statements
• 4 years highly developed client service experience
• 4 years of experience managing multiple projects
• 4 years of experience in Microsoft Office Suite
About Comerica
We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.
Upon offer, Comerica conducts a comprehensive background check, fingerprint check and a drug test.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.