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Support Specialist
TCF Bank
Plymouth, MN, United States
Job Details - this job has expired, please see similar jobs below
Schedule for this position:
Monday - Friday 1:30 pm - 10 pm.
Rotating Saturday 9:30 am - 6 pm
TCF is looking for a Call Center Support Specialist to join the team in our Plymouth Corporate Center in Minnesota!
Major Areas of Accountability:
• Accurately process, closely verify, and promptly key all transactions submitted by Call Center staff in a timely manner.
• Prepare department teller work for storage and scanning.
• Ensure that stop payments are mailed promptly and filed according to department standards.
• Provide coverage for main switchboard and department Administrative Assistant/Receptionist (lunch, breaks, vacation or as needed).
• Other duties as assigned, including but not limited to: reviewing and faxing Call Center documents/customer forms, printing and mailing DITS, completing Call Center fulfillment, distributing supplies and providing support services to Problem Resolution.
Minimum Qualifications
Required:
• High school education or equivalent
• Six or more months previous work experience
• Ability to read and interpret documents (i.e., safety rules, operating instructions, procedure manuals, etc.)
• Ability to complete routine reports and document appropriate files
• Prior keyboard experience
• Ability to alphabetize and sort
Preferred:
• Previous teller or bank operations experience
• 10-key ability
Why choose TCF?
Established in 1923, TCF has maintained a strong foundation. TCF has over 340 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing, indirect auto finance, and equipment finance business in all 50 states, and commercial inventory finance business in all 50 states and Canada.
Our Benefits
TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page.
We’re proud to be an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.