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Trust Relationships Manager
Hancock Holding Company
Mobile, AL, United States
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JOB FUNCTION / SUMMARY:
Manages and develops client relationships for Trust, fiduciary services, Investment Management services, and other types of accounts.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Manages and develops new business for various types of Trust relationships.
• Keeps current with all developments, applicable laws and regulations within individual field.
• Responsible for assuring that the obligor is complying with all covenants that the trustee is responsible for monitoring through various reports or certificates that the obligor must file with the trustee. These may include insurance certificates, audits, budgets, rebate reports, no-default certificates or other documentation unique to each program.
• Represents bank on boards or committees related to businesses or institutions for which the trust department provides a service.
• Manages accounts in accordance with the terms of the governing documents and in a manner consistent with the needs of owners, beneficiaries and/or remainder men.
• Analyzes, studies, and gains full understanding of governing documents.
• Coordinates management of accounts with investment officers, trust tax officers, trust real estate officers, Trust Operations, and others as required.
• Assures the accounts are in compliance with Bank/Trust Department policies, procedures and any applicable federal/state laws and regulations.
• Contacts or corresponds with attorneys, agencies, co- trustees/co-executors, and other parties who have an interest in any aspect of an account..
• Resolves problems brought by owners, beneficiaries and others, such as requests for special distributions or planning and approving necessary expenditures for care and maintenance.
• Seeks guidance from management and members of the trust administrative committee on questions regarding the acceptability of trust positions and the proper use of income or corpus for accounts being managed.
• May represents the company in business activities and serves as a contact for customers, attorneys, CPAs and beneficiaries relating to assigned accounts.
• Proactively analyzes existing relationships and networks with local professionals and centers of influence for new business opportunities.
• Establishes a calling program for customers, prospects and centers of influence that will facilitate new business development from existing customers and new prospects.
• Attends professional conferences or trade shows held by the customer/prospect base in order to promote the company brand and trust expertise and attends various public meetings held by customers or parties that provide services to customers in order to both be aware of current customer needs as well as looking for new business opportunities.
• Documents in accordance with Trust policy and keeps current records on all property that is being held at the discretion of the settler.
• Directs collection of earnings from sale of assets and placement of proceeds in trust account.
• May represent Hancock Bank or the Trust Department by attending events that the bank is seeking to support through the purchase of seats for a breakfast, luncheon, dinner or other community event.
• Participates with more senior Administrators in customer/prospect/center-of-influence entertainment
• In consultation with a more senior Administrator, produces proposals for new business pricing or terms.
• Reviews financing documents to assure that the bank is comfortable with all terms and conditions that may require the hiring of trustee counsel to represent the bank in the transaction and the negotiation of terms of the documents.
• All other duties/special projects as assigned.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
SUPERVISORY RESPONSIBILITIES:
Yes No
MINIMUM REQUIRED EDUCATION & EXPERIENCE:
• Requires a bachelor's degree, preferably in Business, Finance, or Accounting, and at least two (2) years of professional level banking or financial experience and/or training. An equivalent combination of education and related experience may be considered.
MINIMUM REQUIRED KNOWLEDGE:
• Must be able to demonstrate experienced knowledge of Trust administration and operations.
• Must be able to demonstrate an experienced understanding of the banking industry.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
• Ability to work under stress and meet deadlines
• Ability to operate a keyboard if required to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 25 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
DISCLAIMER
This job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company.
NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.