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Senior Business Analyst
People's United Bank
Williston, VT, United States
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Job Description
Data Analysis and Report Development:
The Senior Business Analyst’s primary responsibility is to analyze loan servicing operational units’ workflow to identify inefficiencies and outlier data and determine the root cause of the divergence. Develops reporting to identify and track outcomes exceeding established parameters. Identifies quality assurance efficiencies through automation opportunities.
Gathers, consolidates, and refines data to publish executive, operational, and management level reporting and analysis. Identifies and communicates requirement/scope issues and takes lead in addressing system limitations and best practices for delivery of information. Proactively identifies risks and solutions associated with proposed or existing software report strategies.
Project Management:
Responsible for management, communication, and coordination of assigned projects within the loan servicing compliance group. Track key milestones and adjust project plans to meet the needs of stakeholders. Lead the planning and implementation of compliance projects, participating in the design and testing phases. Prepares monthly reports on behalf of assigned areas for management presentations. Prepare monthly volume reporting for all departments within Loan Operations.
Business Correspondence:
Position requires ability to respond professionally to internal and customer business communication in a clear and concise manner.
Job Requirements
College Degree in Business or related field or equivalent work experience.
3-6 years relevant experience.
Experience in a financial services or other highly regulated industry highly desirable.
Proficiency with MS Office required, knowledge of SharePoint and Business Objects desired. Advanced Excel skills including but not limited to importing and exporting data, advanced filtering and converting text, VLookups, complex formulas, pivot tables and charts.