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Customer Service Representative
Kemper Corporation
Dallas, TX, United States
Job Details - this job has expired, please see similar jobs below
Description
Position Summary:
Kemper has a great opportunity for anyone interested in working a Customer Service Representative position. Our Customer Service team is the front line and is charged with the mission of assisting our brokers in providing the best service possible to our mutual insured. The team consists of insurance professionals who are knowledgeable and empowered to take action. Answering calls from brokers and insured, reviewing policy details, billing history, and taking payments as well as reviewing and processing change requests via phone, fax or online Chat. We provide paid training where you will learn the necessary skills and acquire license to be successful.
Training hours are 8am to 4:30pm Monday - Friday. Upon successful completion of training you will be assigned a full time shift that will start between 9:30am to 11:30am.
Position Qualifications:
• 2+ years of general office, call center or service experience
• College degree desirable but not required
• Ability to build strong relationships with our brokers, insured’s, and colleagues
• Aptitude to effectively work with teammates to ensure seamless customer experience
• P&C License preferred but not required
• Additional consideration given to applicants who hold an active property and casualty license.
Our employees enjoy great benefits:
• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.
Kemper’s underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.
*Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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