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Client Support Advisor
American International Group
Houston, TX, United States
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The Client Support Advisor partners with our District Vice Presidents in servicing Clients in their respective territories. Our Client Support Advisors work with our most important clients providing ongoing services such as planning, investment guidance and distribution/income planning assistance. This position combines the challenges and continual learning opportunities associated with Financial Advising with the objective of providing a Positive Client experience with every interaction. This position is not focused on sales but rather providing exceptional service which results in new business opportunities to be referred to the Senior Retirement Specialists for the District or Local Financial Advisor.
The Following Skills are necessary for success in the position:
-Desire to Help Clients
-Relationship Building
-Organization/Administration
-Teamwork/Collaboration
-Entry Level Knowledge of Investments, Annuities and Retirement Planning
Key Responsibilities:
-Outbound Calls to Existing VALIC Clients
-Speak with 10-12 clients daily
-Identify New Business Opportunities and work with District Vice President and Senior Retirement Specialist on those opportunities
-Reduce Client Surrenders
Requirements:
-Bachelor’s Degree or 2+ years relevant industry experience
-Ability to pass Securities Industry Essential Exam
-Ability to Obtain FINRA Series 6 & 63 as well as State Variable Life & Health Licenses within 90 days of start date
-Previous VALIC experience (Preferred)
-Experience in developing trusting relationships with clients
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.