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Senior Claim Adjuster
MetLife
St. Louis, MO, United States
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Role Value Proposition:
Provides exceptional customer service while investigating, evaluating and resolving Homeowner claims.
Key Responsibilities:
• Interviews insureds, claimants and other parties to determine the facts of the claim.
• Creates and documents claims file to comply with company guidelines and state regulations.
• Reviews factual information to determine coverage and/or liability of all parties to the claim.
• Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.
• Resolves complaints, and participates in arbitration and/or grievance procedures. Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria
Required Experience
• 2-4 years of related business experience
• Strong customer service skills
• Ability to work in multiple systems
• Strong attention to detail
Preferred Experience
• Bachelor’s degree
• Claims experience; Home owners claims experience preferred
• Experience utilizing Xactimate
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
Requisition: 104933