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Claims Operational Associate
Swiss RE
Overland Park, KS, United States
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Claims Operational Associate
About Swiss Re
Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customized products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group.
About the Role
• Ensure accurate and timely claim setup and write acknowledgment letters to insureds and brokers
• Assign new claims to adjusters as appropriate
• Analyze documents to determine when financial adjustments are required
• Acquire regulatory documents as required
• Train new Claims Operational Associates as needed
• Provide support and assistance to transactional offshore team
• Properly identify and handle claim documents
• Extensive communication /coordination with other disciplines
• Oversight of outside adjuster assignments and payments
• Process financials and handle bordereau analysis and reconciliation when applicable
About the Team
• We believe strong collaboration skills with an emphasis on teamwork are of utmost importance
• We provide a dedication to customer service, often tailoring service for unique customer needs
About You
• Are you passionate about making the world a more resilient place and protecting the world's risks?
• Strong customer services skills with a focus on the client
• Ability to handle multiple activities, meet deadlines and prioritize workload
• Are you detailed oriented?
• Be able to continually improve and have an agile mindset
• High School Diploma required
• Ability to act quickly in a dynamic industry
• Highly professional verbal & written communication skills
• Knowledge of the Insurance Industry is a plus