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Engineering Director
American Express
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Focus
Servant leadership and mentoring and delivery of product engineering teams, cultivating continual improvement in processes service quality, and strategic planning.
Organizational Context
Responsible for the people leadership of 3 – 4 engineering teams, each with up to 10 engineers and are typically co-located with the teams for which they are responsible.
Key Responsibilities
Software Development
Ensures their teams successfully develop, deploy, support, and monitor software across various environments Delivering software solutions that meet or exceed customer and stakeholder expectations by fostering and driving innovation and experimentation within
Technology
Able to share technology subject matter expertise with architects and other engineers across multiple organizations
Ensure frictionless automated delivery from the teams
Empower teams to succeed at scale
Leadership
Promote, empower, and practice servant leadership
Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics
Recruit and cultivate top talent by driving technical and leadership development
Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product roadmaps
Coach, guide, and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams
Ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps
Ensures automated CI/CD pipeline and a production environment that scales to meet anticipated demand
Manage multiple agile software product development teams that realize the company’s technology vision and strategy in a scalable, iterative environment
Collaborates with peers and partners to drive software solutions that align to strategic roadmaps, prioritized initiatives and strategic technology directions, and contributes to engineering best practices across the company
Scope of Impact/Influence
Coach, guide and promote the creation of high quality, clearly documented, and compliant software across engineering teams
Enable integrated teams to deliver software and hardware solutions in support of key product initiatives
Collaborate within and across business units to design solutions and prioritize, plan, and execute the development schedule
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Qualifications
Education& Experience
6+ years of experience leading software engineering teams
Extensive hands-on experience building and managing the development of complex, large scale enterprise applications and products that require a deep understanding of application logic and dependencies
Proven experience attracting, hiring, retaining and leading top engineering talent
Experience with Scrum, Kanban, or another Agile application development methodology
Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
High-performing Behaviors
Anticipates what’s around the corner and pro-actively plans to mitigate those risks
Customer Focused – Does what is right for the customer
Be a change agent and willing to challenge status quo while helping to drive the necessary changes
Introduces new engineering techniques and solutions
Drive innovation in processes, software, and open source to meet the needs of the customer
Owned accountability for all quality aspects and metrics of product portfolio, including system performance, platform availability, operational efficiency, risk management, information security, data management and cost effectiveness
Knowledge/Skills
Deep knowledge of front end, middleware and backend technologies relevant to your teams domain
Ability to build and leverage strong relationships with your team, business and technology partners
Technology Core Competencies
Adaptive Communication
Agile Practices
Industry and Company Knowledge
Organizational Change Management
Technical Acumen
Technology Industry Trends
Game Changers
Adaptability
Collaboration & Teamwork
Continuous Improvement
Courage
Curiosity
Ingenuity
Servant Leadership
Tenacity
Role Core Competencies
Technical-
Emerging Technologies
Programming/Software
System Design
Testing
Development
Functional
Business Analysis
Data Management
Release and Deployment
Systems Development Management
User Experience Evaluation and Analysis
Leadership
Analytical Thinking
Builds High Performing Teams
Coaching and Mentoring
Decision-Making
Executive Presence
Influence and Negotiation
Strategy Formulation
Business
Business Product Knowledge
Problem Solving
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.