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Call Center Representative
Progressive
Riverview, FL, United States
Job Details - this job has expired, please see similar jobs below
We’re Hiring Inbound Sales and Customer Service Representatives for November!!!
As a Tampa Bay Times Top Workplace for nine consecutive years, we might be that perfect place to start—and continue growing—your career.
Join a company that’s held a spot on the Tampa Bay Times Top Workplace list for all nine years!Progressive is growing and we’re looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you’re searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.
For our call center reps it’s all about helping people. We have a variety of positions available where you can apply your experience working with customers, strong communication skills and ability to multitask to help people with their insurance needs.
Job Opportunities:
Inbound Sales Reps (entry level and experienced) to offer new customers the best products for their needs, take inbound calls from customers interested in buying auto insurance.
Customer Service Representatives take inbound calls about billing, explaining policy coverage and assuring available products are offered
Central Loss Reporting Unitreps take inbound calls from customers needing to report a claim.
We’ll provide you with the training and pay while you learn the nuts and bolts of insurance. You’ll have the support of a collaborative team and the opportunity to develop your career with Progressive.
Pay Rate: $15.50hr-$17.50hr, plus:
• $500 sign-on bonus if you already have a Property & Casualty license
• Additional 10-15% shift differential pay when you work evenings or weekends
• Top performance awards and contests with cash payouts
• Annual gainshare bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance
Start Date & Schedule: Multiple classes starting in November. Most schedules will include a weekend day and evening hours.
Duties & Responsibilities:
• Build trust by understanding the unique needs of our customers, and offering the best insurance solutions to meet those needs
• Educate customers on our insurance products and services while identifying opportunities to sell additional products
Qualifications:
• One or more years of college education or relevant work experience
• Work or educational experience must include:
◦ Customer service, sales and/or influencing others
◦ Fast paced and changing environment
◦ Multitasking and time management skills
◦ Effectively communicating verbally and in writing
◦ Computer skills
Benefits & Perks:
As the fourth largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from:
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Casual dress (yes, you can wear jeans to work!)
• Wellness program with discounts & rewards, and onsite gym at our large locations
• Onsite healthcare at large locations and the standard benefits (medical, dental, vision, 401k)
Apply now to find a job you’ll love!
Equal Opportunity Employer