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Home Equity Loan Officer
Discover Financial Services
Phoenix, AZ, United States
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Discover Financial has a rare opportunity available to join our Home Equity Team!
We are looking for career minded people that have a passion for providing the best customer experience!
Discover Financial Services is expanding its consumer lending footprint into the Home Equity space. As a Home Equity Sales Agent/Personal Banker, you will enjoy an upbeat, fun and social environment; all while working hard when engaging on inbound phone calls. Home Equity Sales Agents will be responsible originating Home Equity loans in a call center environment. Sales Agents will need to establish rapport with customers to help assess and uncover their financial needs and goals. Agents will need to effectively understand each customers unique personal and financial situation so product solutions can be adequately conveyed. This includes a basic evaluation of a customers credit against policy standards. This will require Sales Agents to actively maintain deep knowledge of relevant product features and benefits as well as core underwriting requirements. An active sales approach is key to success in this role. A Home Equity Sales Agent will need to consistently ensure the customer understands the value proposition in order to secure customer commitment. Agents will need to clearly communicate next steps in the process and ensure proper follow up.
This fast paced call center position is a great place to begin your career with Discover. The Home Equity Sales Agent role allows you to consult the individual needs of interested candidates, match them with the products that best fits their needs, create a solution by leveraging product benefits and obtain applicant acceptance.
Discover has fostered a culture that encourages you to think long term, with a real emphasis on growth/development, career-pathing and internal advancement opportunities.
*Base PLUS the opportunity to earn monthly incentive.
Schedule will be ranging from 6:00am – 8:00pm Monday – Friday. Some weekends and holidays are required.
Training will be Monday – Friday – 8:30am – 5:00pm
Job Code: 363782
(Internal Candidates: Minimum qualifications, plus min PG48 to apply)