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Business Systems Analyst
Pacific Life
Aliso Viejo, CA, United States
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Job Description
We are currently seeking a talented Business Systems Analyst to join the Life Insurance Division in Aliso Viejo. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation, and wealth preservation goals
POSITION SUMMARY:
The Business Systems Analyst will work in the Business Support Group team in the Client Services department. They will be providing business analysis and support to end users and management in support of the systems and data used by the Client Services and Field Financial teams. There will be a concentration on the following areas:
• DCM (Distribution and Compensation Management) system which maintains the personal and credential data for the producers who sell our Life Division insurance products, as well as the commission payment rules, rates and structure for each product and commission agreement.
• Policy Admin Systems (CK4, ALIS, Vantage)
• Reporting, correspondence, business process improvements, and system enhancement needs for the Client Services area.
RESPONSIBILITIES:
• Meets with business stakeholders and users across functional departments to understand and identify needs.
• Elicit, analyze, and document requirements.
• Develop a solid understanding of the customer's existing business processes, key drivers and measures of success for the business in addition to the short-term and long-term direction of the business
• Provide expertise, recommendations and support for process improvement, enhancements and ongoing maintenance of the business systems used by Client Services and Field Financial
• Supports project execution activities to ensure successful deployment of the solution
FACTORS FOR SUCCESS:
• Bachelor's degree (BA or BS)
• 3+ years of business systems analysis or business analysis experience
• Demonstrated analytical skills with a keen attention to detail
• Strong computer skills with business applications such as MS Word, Excel, Outlook, Visio
• Ability to work independently on assignments of various levels of complexity
• Proven organizational skills with the ability to work under tight deadlines
• Demonstrated interpersonal and communication (written & verbal) skills and the ability to collaborate with others to effectively solve problems
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