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Senior Program Manager
Equifax
Alpharetta, GA, United States
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• Leads and directs tasks, resources, and plans for enterprise professional services software implementations with assigned client groups.
• Key activities include overall project/program ownership of assigned across professional services software implementation project life cycle for new and existing clients; Provide project/program direction, team management, and stewardship from ideation through requirements/design and implementation.
• Manage communications between the customer and the professional services team.
• Consult with customers on functional and technical related aspects of design, project delivery and support that promote and support innovative technology solutions enabling speed to market and revenue growth realization.
• As the project lead, provide technology input and status for executive reviews on initiatives in progress including: technology cost and time estimates, solution approach, risks, issues, and dependencies.
• Manages multiple projects and clients simultaneously while leading project teams within a matrix environment.
• Responsible for customer management, in conjunction with sales team and internal management - conducts regular communications and maintains individual working relationships with customer personnel at the working and leadership levels.
Primary Location:USA-Atlanta JV White
Function:Function - IT Development and Client Services
Schedule:Full time