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Adjuster
Allstate
Irving, TX, United States
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Where good people build rewarding careers.
Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Allstate Insurance Company has an exceptional career opportunity for a Commercial Unrepresented Casualty Adjuster in Irving, TX!
What you will do:
• Investigate and settle injury claims where the parties involved are not represented by an attorney.
Key Responsibilities
• Negotiations with medical providers, health insurance plans, and other entities as needed.
• Investigate claims: take recorded statements, obtain photos and/or conduct on scene investigations, review medical reports for claim settlement evaluation, document claim files and prepare investigation summaries.
• Determine liability and negotiate a claim settlement in accordance with business unit best practices.
• Reviews medical reports in preparation for claims settlement evaluation.
• Deliver compassionate service that is fast, fair and easy.
• Research and respond to customer communications.
• Provide work guidance and direction to less senior employees.
• Participate in other projects and responsibilities.
Please note, a 1-week training class in Wheeling, IL may be required.
Job Qualifications
• Bachelors degree in related field preferred or equivalent experience
• Casualty and Liability determination experience strongly preferred
• One to two years’ experience in delivering outstanding customer service
• Knowledge of insurance policy, coverage, and regulation
• Ability to analyze data to recognize patterns
• Excellent written and verbal communication skills
• Strong computer skills with proficiency in Microsoft Office
• Well organized self-starter who can work independently
• Persistence and the ability to solve problems
• Bilingual candidates are strongly encouraged to apply
• Prior military are strongly encouraged to apply
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.