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Business Banking Client Manager
Huntington Bancshares
Cincinnati, OH, United States
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Description
Our Business Banking Client Manager provides "Simply the Best" customer service at all times. In this position you will be responsible for:
• On-boarding of new Business Banking customers and managing the ongoing relationship through
cross-sell and portfolio review
• Building and maintaining long-term customer relationships to ensure quality control and a "Simply the Best" customer experience
• Partners with a team of Business Bankers to achieve team results
• Portfolio of customers with $2 million to $20 million in annual sales
• Significant emphasis on cross-sell to identify opportunities and coordinate these efforts for the team
• Continually reviews portfolio to uncover other business opportunities and to ensure no past dues or exceptions
• Client service and client management utilizing a relationship plan/model
Basic Qualifications:
• Bachelor's degree or the equivalent of an additional 2 years' combination of education and sales in a financial services or credit environment
• Minimum of 3 years of sales experience in a financial services or credit environment
Preferred Qualifications:
• Business Banking sales and product knowledge
• Consultative selling and profiling experience
• Proven organizational skills
• Excellent customer service and interpersonal skills required
• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
• General knowledge of Business Banking sales and product knowledge preferred
• Proven track record of working well in a team environment
• Strong organizational skills with attention to detail
• Ability to multi-task
• PC and internet proficiency