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Senior Project Manager
Societe Generale
New York, NY, United States
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Environment
CLIC (Client Lifecycle Intelligence and Care) is the global cross-business client management division for Societe Generale. CLIC’s mission is to provide a simplified, differentiated experience for SG’s clients and employees over the client’s entire lifecyle. Within CLIC, the CLM (Client Lifecycle Management) department has primary responsibility for:
• Coordinating the onboarding process
• Managing client data with a guarantee of quality and completeness
• Protecting the bank and its clients by applying KYC regulations
Within CLM, we are forming a dedicated project management team to manage on-going corrective actions based MRIA’s & MRA’s from regulators, internal audit findings, independent gap analysis, or CLM’s own observations. The team will be staffed by senior project managers and business analysts responsible for:
• Planning and executing corrective action plans,
• Interacting closely with CLM executive managers and staff, Compliance, Legal, Technology and other SG functions as needed
• Working with external consulting support in the execution of the corrective actions
• Supporting on-going internal audits and external regulatory exams
• Coordinating with other global and local initiatives within the scope of the broader Onboarding and KYC Transformation Program (OKTP)
Corrective actions may be related to any aspect of the client lifecycle, including, but not limited to: customer risk rating, policies and procedures, on-boarding new clients, execution of periodic reviews, on-going screening, KYC remediation and data clean-up, governance, etc.
Mission
• Reporting to KYC regulatory project team lead
• Support team lead in coordinating activities across the scope of corrective actions, including:
◦ Planning and launching initiatives
# Assessing and clarifying scope of required corrective actions based on input from regulators, Compliance, Audit, CLM stakeholders, and others
# Prioritizing corrective actions
# Ensuring initiatives are fully defined including: clear objectives and scope, business requirements, project management, governance
# Formulating detailed action plans
# Identifying resource and budget requirements
• Ensure appropriate representation and involvement from various functions and departments
◦ Following and reporting progress execution of corrective actions
# Leverage knowledge of project management and KYC to help keep projects on track
# Issue and risk management
# Facilitating meetings
# Assist when needed to clarify requirements
# Facilitate solutioning
# Assist in issue resolution
# Preparing and disseminating meeting minutes
# Preparing presentations for project oversight committees and other stakeholders as needed
◦ Ensure proper change management is conducted on initiatives including operational impact assessments, testing, training and communication, creating or updating controls
◦ Coordinate review of completed corrective actions by management and internal audit
# Work with project teams to ensure they meet requirements for:
◦ proper record keeping
◦ sufficiency of documentary evidence in support of closing out corrective action plans and MRIA’s
# Package evidence for review
# Support IA exams
◦ Work with global and local project management office as needed to:
# Report status
# Ensure alignment in plans
• Support exams by external parties (regulators and/or designated consulting firms)
◦ Collect and package required information working with stakeholders from within KYC and across the organization
◦ Support presentation of information to examiners and response to follow up requests
Profile
Technical/Business Skills:
• Strong knowledge of BSA and AML regulations and their application to KYC operations
• Strong knowledge of KYC operations and best practice within the Financial Services Industry
• Experience in responding to supervisory examinations and internal audits
• Experience in managing KYC remediation/corrective action plans
• Superior writing skills
• Strong project/change management and task management skills
• Experience in investment banking
• Strong verbal communication skills
• Effective presentations skills
• Experience in managing contributors across business lines and functions
• Experience in managing to deadlines
• Strong Excel, PowerPoint, Word skills
• SharePoint management or equivalent for document management
Desired / Plus:
• BSA/AML certifications such as CAMS, CAFP or equivalent
• PMP certification
Experience Needed:
• Minimum 10 years experience in Financial Services
• Minimum 5 years experience working on Financial Services regulatory compliance initiatives
• Minimum 2 years experience with KYC regulatory compliance initiatives
Competencies:
• Project Management skills:Experience managing deliverables from a broad cross section of contributors.
• Analytical capability: Ability to analyze requirements and assess solutions. Can absorb ideas quickly and apply then pragmatically.
• Facilitation: Able to take diverse inputs from stakeholders and drive to consensus on problem statements, requirements, solutions, and plans.
• Communication/Presentation Skills:Ability to summarize complex ideas with appropriate details for different audiences and level of seniority. Ability to communicate on technical topics in writing.
• Adaptability: Able to adjust to new environments and challenges. Work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.
• Results oriented: Setting goals and priorities that maximize the use of resources available to consistently deliver quality results.
• Team player: Work in a diverse environment. Establish trust and work towards common goals.
• Ability to work independently