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Senior Customer Support Specialist
Zurich Insurance Group
Overland Park, KS, United States
Job Details - this job has expired, please see similar jobs below
This is an amazing opportunity to work with one of the strongest global competitors in the insurance industry. Zurich has an open position for a Senior Customer Support Specialist in our Individual Life Insurance and Annuity Operations department.
Job Summary:
Administer inforce Variable Annuity contracts as well as Variable Universal Life, Indexed Universal Life, and Term insurance policies for our high net worth customers. This will include contact with fund companies, brokers, customers and other internal employees.
Must be very accurate and detail oriented and be able to handle complex telephone and electronic inquiries, process policy changes, have strong verbal and written communication skills. This is an opportunity to put your prior Variable Life and Annuity experience at work as we build our new Variable operations.
Job Qualifications:
• Bachelor’s Degree and 5 or more years of experience in the Customer Service or Sales Support area
OR
• High School Diploma or Equivalent and 7 or more years of experience in the Customer Service or Sales Support area
Preferred Qualifications:
• Excellent communication skills
• Complex analytical and problem solving skills
• Extensive experience working with Variable Annuity and Variable Life Insurance products
• Prior experience working directly with Hedge Fund companies
• Prior experience and understanding of Universal Life Insurance and indexed products
• Prior experience reviewing and creating life insurance illustrations on enforce policies
• Customer service skills
• Insurance industry experience
• Proficiency with MS Office Suite
This is an amazing opportunity to work with one of the strongest global competitors in the insurance industry. Zurich has an open position for a Senior Customer Support Specialist in our Individual Life Insurance and Annuity Operations department.
Job Summary:
Administer inforce Variable Annuity contracts as well as Variable Universal Life, Indexed Universal Life, and Term insurance policies for our high net worth customers. This will include contact with fund companies, brokers, customers and other internal employees.
Must be very accurate and detail oriented and be able to handle complex telephone and electronic inquiries, process policy changes, have strong verbal and written communication skills. This is an opportunity to put your prior Variable Life and Annuity experience at work as we build our new Variable operations.
Job Qualifications:
• Bachelor’s Degree and 5 or more years of experience in the Customer Service or Sales Support area
OR
• High School Diploma or Equivalent and 7 or more years of experience in the Customer Service or Sales Support area
Preferred Qualifications:
• Excellent communication skills
• Complex analytical and problem solving skills
• Extensive experience working with Variable Annuity and Variable Life Insurance products
• Prior experience working directly with Hedge Fund companies
• Prior experience and understanding of Universal Life Insurance and indexed products
• Prior experience reviewing and creating life insurance illustrations on enforce policies
• Customer service skills
• Insurance industry experience
• Proficiency with MS Office Suite
Additional Information
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.
EOE disability/vets
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.