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Facilities Coordinator
Jones Lang LaSalle
Lancaster, PA, United States
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Job Summary
Provide general overall FM services including continuous monitoring of facility. Work with property managers to handle routine property management operations, including: procurement of property supplies and services, issuing purchase orders, managing bid requests and service/construction contracts, and processing of accounts payable and accounts receivable.
Area of Responsibility
• Administrative Function
◦ Assist Facility Management Team with tactical planning for the team’s goals and objectives
◦ Provide facility specific assistance to the project management team as needed or requested
◦ Manage and maintain small facility management tasks as assigned
◦ Coordinate special events in support of client or JLL
◦ Provide support for meetings and conference room reservations as needed and directed
◦ Assist with the coordination and scheduling of maintenance activities
• Communication and Relationship Coordination
◦ Provide general overall facility management services including continuous monitoring of office/facility
◦ Act as an interface with client, visitors and guests
◦ Ensure appropriate follow up with customers
◦ Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal
• Compliance
◦ Properly and effectively administer and maintain all security systems
◦ Assist with budgetary requests, analysis and reporting
◦ Assist with researching, analyzing and reporting budget variances
• Reporting
◦ Preparation and analysis of regular and ad-hoc reports.
• Performance Management
◦ Support operational analysis and performance to ensure flawless execution against KIPs and other associated metrics.
◦ Work closely with and support Account Leadership and Clients (internal & external) in implementing reporting routines to ensure seamless and timely service delivery.
Knowledge, Skills & Abilities
• Education/training
◦ Associates degree in facilities management, building, business or other related field * Bachelor’s degree preferred
• Years of relevant experience
◦ 2+ years’ experience with Facility or Property Administration
• Skills and knowledge
◦ Superior customer service skills and orientation
◦ Ability to maintain professionalism at all times under stressful situations
◦ Ability to plan and manage work under time constraints
◦ Ability to multitask and work without direct supervision
◦ Proficient in MS Office, and possess strong written, verbal and people skills
◦ Strong organizational skills and collaborative style
◦ Solid data analysis and research skills and experience extracting, tracking, and organizing data from various databases for metrics, reports, etc.
• Other abilities
◦ Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
◦ Excellent communications – written and verbal
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