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Senior Product Manager
Union Bank
Glendale, CA, United States
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Reporting to the Retail Product Manager, responsible for the product development and revenue management for retail products (small business or consumer). Support retail bank growth strategy to acquire households and deepen relationships to build balances and optimize product profitability.
Major Responsibilities:
15%
• Develop product strategy for retail products (small business or consumer). Leverage existing capabilities and identify product gaps based on competitive assessment and opportunities.
• Responsible for ensuring the product strategy is aligned with the Retail Bank strategies.
• Works closely with business banking administration, commercial product managers, retail banking product managers, marketing, deposit operations and servicing.
60%
• Responsible for managing the existing product line and the development and launch of new products, features and functionality.
• Manages the revenue stream for assigned products used by retail customers.
• Manages the product profitability and develops tactics to improve profitability and performance through product design and pricing discipline.
• Measures and tracks the financial performance volumes against established goals and works closely with Retail Deposit Portfolio Management.
• Responsible for competitive market research, analysis of competitive and market forces and ongoing assessment of internal strengths and weaknesses.
• Develop pricing recommendations.
• Ensure the product development and enhancements comply with the bank's Product Development Policy (PDP) Responsibilities and Requirements.
• Determine training gaps and lead efforts with Training to address needs.
• Has a key role in managing the IT systems development of new and enhancement of existing products.
• Has key responsibility in managing the project from conception to implementation.
15%
• Responsible for working with the Marketing team to develop marketing plans for retail products (consumer or small business) to drive acquisition or retain existing households.
10%
• Project coordination activities with other product managers through the Bank for Product or Service adaptation for retail channel, new product or process changes for retail, training/communications, billing methods/processes/pricing schemes.
Qualifications
• Requires a minimum 5+ years of direct work experience as a product manager in a financial services organization.
• Must have direct work experience in developing and driving product initiatives from start to finish, from recommendation to post-rollout measurement.
• Strong analytics, strategic and critical thinking and customer empathy are required.
• Effective team work, interpersonal and organizational skills.
• A comprehensive understanding of product and project management practices.
• Proven ability to interact and influence executive management.
• Requires excellent verbal and written communication and presentation skills.
• Requires computer skills (MS Word, Excel, Outlook and Powerpoint).
• BA is strongly preferred. MBA is a plus.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.