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Product Manager
Quicken Loans
Detroit, MI, United States
Job Details - this job has expired, please see similar jobs below
What You'll Do/Need
The Product Manager works on the Product Strategy team to engage with other teams across the Quicken Loans Family of Companies – such as Product Management, Technology, Accounting, Marketing, Strategy and Analytics, Operations and Business Development – to identify and conduct analyses, develop recommendations and implement strategies that achieve a tangible business impact.
Responsibilities
• Conduct market research to stay abreast of new product opportunities, including competitor analyses, agency guideline announcements, conduit guideline announcements, and any legal or compliance issues that could impact the salability of loans
• Interpret and evaluate product guidelines and changes as well as market information for management review
• Assist in all aspects of product development, testing and implementation, including the coordination of all work groups (Sales, Ops, Secondary, Training, Marketing, Servicing, Trading/Hedging, etc.) to ensure successful launches or change-overs
• Drive value creation, top-line growth and profitability for each of our products
• Be an advocate for driving behavioral coaching with our client-facing teams
• Build a deep analytics correlation between metrics/key performance indicator data and behavioral elements to drive improvements in client-facing roles
• Build a deep understanding of market, industry and competitive dynamics for existing and new business opportunities in the area of performance management
• Synthesize primary and secondary research, prepare strategic analyses, produce insights and present recommendations related to coaching and performance management
• Collaborate closely with the Product Management team and business stakeholders to assist in the development of a comprehensive roadmap for the product
• Support development, monitoring and reporting of key performance indicators and financial metrics for Product Strategy and products
• Participate in strategic planning initiatives for the company and contribute key insights
• Develop strategic business/investment cases and impact analyses and cultivate thought leadership to support new business models and products
• Leverage and manage cross-functional teams
Requirements
• 4-year college degree in a business-related field (finance, accounting or economics preferred)
• 1 year of experience in management consulting, investment banking or corporate strategy or equivalent project management experience
• Proficiency in Excel, PowerPoint and financial modeling and/or demonstrated willingness to improve these skills
• Ability to think strategically and objectively to translate data into actionable insights, strategies, and financial and operating plans
• Ability to deliver in a fast-paced environment with tight deadlines and multiple demands
• Ability to communicate effectively at all levels of an organization and build strong relationships with team members, managers and key stakeholders
• Practical business sense with the ability to translate between strategic business decisions and their operational implications
• Proficient in managing projects and coordinating different work groups
• Strong communication skills
• High level of curiosity
• Aptitude for identifying opportunities or problems and taking action
• Strong technical understanding of contact center or omni-channel technology stack
• Superior experience with spreadsheet programs (Access and Excel)
What You'll Get
• Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
• Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
• Other incentives, contests and rewards, including trips, event tickets, cash prizes and more
Quicken Loans is an equal opportunity employer.