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Room Attendant
Benchmark
Rye Brook, NY, United States
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Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
Find peace, quiet and wide-open spaces at Doral Arrowwood, the premier Resort and Conference Center in Westchester County. Nestled in the heart of 114 acres Doral Arrowwood offers an array of resort activities to relax and unwind. As a truly unique destination, this picturesque retreat features restful lodging, delicious dining, and exceptional meeting and special event venues designed to accommodate corporate executives and leisure guests.
By joining the Doral Arrowwood Team, you become part of Benchmark Hotels & Resorts. We have a mosaic of talent that drives our passion to be the difference by creating memorable experiences in the lives of all we serve.
Job Description:
BASIC FUNCTION:The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
• Housekeeping experience desirable.
• Neat, pleasant personality.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates and basic instructions.
ESSENTIAL FUNCTIONS:
• Keep work cart orderly and properly stocked always.
• Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
• Proper utilization of equipment, supplies and guest amenities.
• Thorough cleanliness and sanitation of guest bathrooms.
• Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program.
• Thorough cleanliness of rooms, balconies and room furnishings.
• Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program.
• Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.
• Practice safety standards always.
• Responsible care of equipment.
• Reports to work on time and per posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
• Demonstrate “Be the Difference” attitude guest/employees.
• Remain alert, courteous and helpful to the guests and co-workers always.
MARGINAL FUNCTIONS:
Perform other related duties as requested by Floor Supervisor.