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Investigative Specialist
Edward Jones Investments
St. Louis, MO, United States
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Opportunity Overview
This role is responsible for investigative research, root cause analysis and consulting regarding highly complex financial crimes transactions, policy violations and/or suspicious situations with low, moderate, and high risk. Duties include any or all of the following: conducts investigative research using appropriate investigative techniques to determine risk; performs detailed analyses to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/products; develops and implements testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes and internal controls; reviews and analyzes investigative findings and makes recommendations based upon outcomes; drafts corrective action plans and assists in managing change to prevent/mitigate risk.
• Performs detailed analyses, creates and maintains required documentation in a case management system, uses judgment to determine if Suspicious Activity Reports (SARs) or other reporting is required, files SARs, and acts as an escalation point for more complex cases.
• Tests system changes and enhancements to ensure desired results are achieved, system integrity is maintained, detection scenarios produce alerts accurately, and data completeness.
• Review account/customer alerts and take inbound calls from branch associates in order to identify potential concerns.
• Review account activity and client behavior to identify trends with client accounts, or the activity of both the Financial Advisor and branch staff by performing account and customer reviews of historic behavior and detecting anomalous activity.
• Investigating, analyzing, and reporting suspicious activity related to potential violations of laws, regulations, firm policy or procedure.
• Perform enhanced due diligence (i.e. background reviews) and document results in order to mitigate risk posed by high risk clients by utilizing industry resources and vendor tools.
• Identify concerns and report them to the appropriate party; failure to identify and report items may result in regulatory scrutiny, penalties, or fines.
• Establish relationships and share information with Legal, Compliance, and other internal departments, governmental agencies and law enforcement in order to support investigations and improve the control environment.
• Makes account closing determinations, restricts accounts, and terminates certain account privileges in order to mitigate risk and prevent losses due to irregular or suspicious activity, including money market check and debit card activity.
• Ensures compliance with firm policies and procedures regarding movement of funds and applicable regulations, including the USA PATRIOT and Bank Secrecy Acts.
• Primary responsibility for account/customer investigations including judgement to escalate to a case and prepare a suspicious activity report (SAR) or escalate internal fraud situations.
Position Requirements
• High school diploma or equivalent is required. Bachelor's degree preferred.
• Three to four years of brokerage or financial services industry or related experience with a focus on fraud, BSA/AML investigations, audit, or risk management strongly preferred.
• Series 7 and 66 required within 12 months.
• Knowledge of brokerage operations, banking operations, risk management, investigations, forensic accounting, business, finance, fraud or anti-money laundering a plus.
• Must have strong working knowledge of major Operations and Compliance functions, specifically the movement of funds and securities and related regulations.
• Requires knowledge of process and policy risk management and internal controls.
• Must be able to demonstrate attention to detail, conduct thorough reviews of account activity, analyze concerns, and resolve problems using seasoned judgment.
• Strong analytical skills – combining information from multiple sources – to conduct investigations, recognize fraudulent activity, interpret results and apply regulations and appropriate guidelines to reach independent conclusions.
• Excellent verbal and written communication skills required to collaborate with branch personnel, home office associates, and external parties.
• Must be able to make decisions in gray areas where little or no guidance is available.
Company Description
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work. A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.
Awards and Accolades
• For the 19th year, Edward Jones was named one of the “100 Best Companies to Work For®” by FORTUNE magazine in its annual listing. The firm ranked No. 5 overall. These 19 FORTUNE rankings include top 10 finishes for 15 years, top 5 rankings for eight years and consecutive No. 1 rankings in 2002 and 2003.
From FORTUNE Magazine, February 15, 2018 © 2018 Time Inc. Used under license. FORTUNE and Time Inc. are not affiliated with and do not endorse products or services of Edward Jones.
EEO Statement
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.