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Coordinator Corporate Operations
TCF Bank
Plymouth, MN, United States
Job Details - this job has expired, please see similar jobs below
TCF is looking for an Operations Coordinator with our Consumer Banking division, located in Plymouth, MN at our Corporate Center. Assist with work direction and training of Corporate Operations staff. Monitor daily assigned workflow. Develop and implement special projects requested by the Supervisors/Managers. Back up to Supervisor in absence.
Major Areas of Accountability
• Provides work direction for staff in conjunction with supervisor of area. Prioritizes work to be processed in order of importance as needed. Ensures that work is completed in a timely manner to meet prescribed deadlines and exceeds expected standards of customer service and satisfaction. Distributes workload equitably, to make effective use of processors’ available time, skills, and abilities.
• Assists other staff as necessary to keep department responsibilities current and meet deadlines. Notifies supervisor if work is not current or if deadlines are not met.
• Department trainer for new employees and cross-trains employees on department procedures and TCF systems.
• Assists supervisor of departments with establishing and updating policies and procedures. Recommends policy/procedure changes to supervisor.
• Provides project assistance to supervisor/manager in development and implementation of new procedures/products/systems.
• Compiles statistics for monthly management and production reports. Assures that departmental statistics are accurately completed by a predetermined date each month. In the absence of the supervisor, prepare monthly volume reports, general ledger reconcilement’s, graphs, FTE reports standard and budget variances
• Monitors employee’s work/skills to provide feedback to employee and supervisor for performance reviews.
Minimum Qualifications
Education
Required:
• High school degree with 2 years post high school education or equivalent work experience
Preferred:
• Four year college degree with emphasis in management or accounting
Work Experience
Required:
• 18+ months combined experience as an Operations Specialist I, II and/or III or 2+ years comparable experience
• Knowledge of accounting /bookkeeping practices
• Demonstrated potential to lead others; good organizational skills, ability to effectively assess priorities
• Ability to communicate effectively verbally and in writing, with various levels of management and employees.
• Ability to work independently, with limited direction from supervisor
• Ability to read, analyze, and interpret procedures and regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to present information and respond to questions from groups of managers, clients, customers and general public
• Ability to calculate figures amounts such as discounts, interest, percentages, etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Proficient with PC (Excel/Word or other applicable software)
Preferred:
• 2-3 years TCF Bank experience with exposure to general ledgers, policies and procedures.
Supervisory Responsibilities
• Lead responsibilities over designated employees
Build your career with TCF
You have room to grow at TCF. We promote from within whenever possible. You can expand your career in the financial services industry through our network of operations: retail and commercial banking, inventory and equipment financing, and corporate services.
Established in 1923, TCF has maintained a strong foundation. TCF has over 340 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing, indirect auto finance, and equipment finance business in all 50 states, and commercial inventory finance business in all 50 states and Canada.
Build a better community with TCF
We are helping make life better in the communities we serve, and we encourage our team members to do so as well. We offer free financial education for teens and adults. Our foundation contributes more than $3 million annually, with preference for organizations where our team members volunteer. We match team members’ contributions to qualified
Organizations and we match volunteers with organizations that need the time and talents our team members can provide.
Our Benefits
TCF encourages open employee communications and promotes from within whenever possible. We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the Employee Benefits link on our career page.
We’re proud to be an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.