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AVP Operational Risk Management
Voya Financial
New York, NY, United States
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Voya Investment Management (Voya IM) is a leading active asset management firm. As of March 31, 2018, Voya IM manages approximately $227 billion* for affiliated and external institutions as well as individual investors. Drawing on over 40 years of experience and an ongoing commitment to reliable investing, Voya IM has the resources and expertise to help long-term investors achieve strong investment results.
In this role you will assist the organization in the identification, classification, measurement, monitoring and reporting of operational risks. You will report directly to Head of Operational Risk Management as well as working closely with others in the Risk Management functions to provide Management with a consistent and accurate view of the sources, scale, and scope of identified risks.
Key Responsibilities
You are expected to work fairly independently and with the direction of more senior Risk Management staff, as applicable. At a high level, you will assist in the design, development, implementation and communication of risk-related, policies and procedures and responsible for monitoring and analyzing the organization’s risk exposure on both a day-to-day and long-term basis.
Key responsibilities include, but are not limited to the following:
• Develop and utilize analytical templates and reports required to support risk management through the use of internally used tools and/or vendor provided software.
• Collect data, perform critical and statistical analysis and draft executive “C-Level” reports as well as periodically advise senior management and other governing bodies including the Operational Risk Committees.
• Regularly collaborate with business partners across the organization to discuss, identify, document and assist with remediation of risks. This may include conducting and documenting Business Process Reviews and Risk Assessments.
• Focus continually on process improvements and automation using standard IT Technology stack (e.g. Microsoft Development Tools).
• Deliver projects as both individual contributor and project lead and possess strong project management skills to translate high level goals and objectives into actions and tasks.
• Provide support to the overall Risk Function in documenting the review of materials to determine sufficiency of action items assigned to different areas of the organization. Provide guidance and feedback to help review solutions with key stakeholders.
• Participate and/or lead in special projects and perform other duties as assigned.
Qualifications
• 5-7 years professional working experience required, 3-5 years in a regulated financial institution.
• 2-3 years of experience in Operational Risk, Internal Audit, or with a Big-Four firm, a plus.
• Strong programming and database skills, including proficiency in Access or Excel VBA programming and SQL database.
• Experience with BI tools such as SSRS and WebFocus desired but not required.
• Ability to work as a liaison between Risk Management and IT Teams in. Software Development Life Cycle understanding is a plus.
• Knowledge and understanding of Control Frameworks (e.g., COBIT, COSO).
• Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) with an ability to produce professional documents ready for presentation to executive “C-Level” management.
• Demonstrated ability in discussing a broad range of business issues in the context of operational risk (i.e. Control Risk, Processing Risk, Unauthorized Activity Risk, Information Technology Risk, etc.).
• Strong understanding of asset management operational processes and investment types (e.g., fixed income, equities, currencies, derivatives, trade life cycle, client service, etc.).
• Strong interpersonal skills and relationship management skills with demonstrated ability in dealing with challenging situations, navigating disagreement, and negotiation at different levels in the organization.
• Excellent analytical and problem solving skills.
• Excellent oral and written communication skills, including technical writing skills.
Education
• Bachelor’s degree or equivalent required, with an advance degree in finance a plus.
Additional Information
• Ability, flexibility and availability to deal with events that can sometimes take place during evening hours, weekends and holidays.
• Ability to travel domestically (10– 15%).
• Ability to work overtime, as necessary, to meet aggressive deadlines and acquire additional skills.
• Ability to utilize time outside the office to acquire and develop skills required to advance existing knowledge base.
• Position will be based in Voya Investment Management’s New York location.
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills.