This job has expired, please see additional jobs below
Technical Trainer
First American
Saint Petersburg, FL, United States
Job Details - this job has expired, please see similar jobs below
Responsible for planning and directing classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops for teaching technical/hard skills such as, procedures, service, product, computer applications, operating systems (windows), programming, end-user training etc.
Essential Functions
•Create instructor materials (course outlines, background material, instructional materials, and training aids).
•Partner with internal subject matter experts, architecture, product management and training staff to determine, develop and deliver the highest quality training
•Confer with partners and conduct surveys to identify training opportunities based on projected needs, changes, and other factors
•Deploy a wide variety of methods to appropriately present educational and training programs, including in-person presentations, audio/visual, print, computer and intranet
•Evaluate and organize existing materials for effectiveness, and re-develop as necessary
•Oversee the organization of training schedule and other educational materials
•Coordinate and execute education and training events; plan resourcing and logistics; communicate with partners and management on a regular basis, keep them up-to-date on plans, progress and issues
•Keep current with emerging training and learning best practices and methods
•Work location can be remote /work from home
Job Qualifications:
•Bachelor’s degree in a related area
•2-4 years of experience in the field or in a related area
•Experience with software or technical instruction including hands-on computer training, online webinars, self-paced e-learning modules, and lectures
•Experience with implementing educational strategies
•Demonstrates strong communication skills and experience with instructional design strategies for users with varying skill sets as well as experience with developing training modules and materials in a variety of formats including e-learning
•Possesses a professional proactive approach to problem solving; reliability; and the ability to rapidly learn new technologies and processes
•Ability to develop training courses in a variety of in- person, synchronous online, and self-guided e-learning formats as well as supporting documentation and job aids
•Experience with writing and/or maintaining documentation such as user manuals, reference guides, and on-line help text
•Expertise with Microsoft Office applications
•Experience working independently, pro-actively completing project activities; communicating with subject matter experts; and making recommendations for improvements in training strategies
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.