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Product Analyst
Fannie Mae
Reston, VA, United States
Job Details - this job has expired, please see similar jobs below
Description
THE COMPANY
Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.
Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.
For more information about Fannie Mae, visit http://www.fanniemae.com/progress
JOB INFORMATION
Support Product Owners in defining MVPs, Product backlog maintenance, acceptance criteria and managing plans, issues and risks
KEY JOB FUNCTIONS
• May assist in determining product deployment and rollout calendar with glide path to customer adoption, including definition of product registration activities. Establish, maintain and adhere to appropriate compliance and controls related to business processes and product development
• May manage customer and vendor/Technology Solutions Provider (TSP) implementations. May coordinate activities around customer and TSP readiness for successful product adoption
• Create or oversee development of product documentation, FAQs, and other reference material for internal and external audiences. May develop and conduct Customer Training (internal or external) through webinars, focus group engagements, lender advisory panels or onsite visits
• May work with SIM to design and develop marketing initiatives, promotions. Execute communications plan tasks including internal/external readiness, release notes, lender letters, Guide Announcements for product rollout. Ensure detailed customer rollout plan to ensure effective and timely adoption. Provide SIMs marketing support to ensure product competitiveness. May lead production issues/incident triage resolution. Monitor product performance and ensure legal compliance. Monitor and track regulatory mandate compliance and/or adoption readiness. Recommend enhancements
• Participate in process of discovery for product by obtaining insights from stakeholders, including Customer, CDT, SIM CXD and Marketing. Analyzes data and gathered insights to assess market needs and competitive product opportunities. Provide recommendations. May maintain industry relations and coordinate response on relevant industry developments. Strong analytical skills. Participate in product epic discovery; may lead or participate in feature discovery; may lead feature ; lead user story grooming. Conduct complex analysis to enable product feature development
• Lead to ensure product/enhancements quality meets expected business results. May creates test strategy, define test scenarios, participate in test execution and/or facilitate customer testing through test & learn development iterations and closing the loop on customer feedback. Assess end to end business process impacts for cross functional/complex solutions
• Execute Adoption roadmap responsibility. Execute regulatory mandates compliance responsibility
Qualifications
EDUCATION
• Bachelor's Degree or equivalent required
MINIMUM EXPERIENCE
• 4+ years of related experience
SPECIALIZED KNOWLEDGE & SKILLS
• Knowledge of mortgage process preferred
• Proven track record of leading large, high profile technology programs.
• Demonstrated experience in managing pilot activities to include developing rationale for pilot participation as well as leading regular engagements in a test and learn environment.
•Exceptional organizational, communication and influencing skills focused on the ability to proactively engage with audiences at all levels, including senior level executives and stakeholders.
• Strong analytical skills in sourcing insights, identifying best practices and opportunities.
• Skilled at building consensus across both technical and non-technical organizations in parallel.
• Proven ability to balance priority of operational safety and soundness with delivery of change in support of strategic initiatives and routine maintenance.
EMPLOYMENT
As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.