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Quality Analyst
Zurich Insurance Group
Woodland Hills, CA, United States
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Job Summary
Develops test plans to include Test Scenarios, Objectives, test Cases and data, as well as quality criteria and measurement techniques; validates acceptance criteria and ensures application adheres to quality and functional requirements, provides guidance on the development of test plans and usage of testing tools to Levels I and II Testing Specialist. Oversees workflow and work distribution within testing area and meeting of departmental service levels; reviews test results and performs root cause analysis and troubleshooting to address issues, conducts in depth analysis of testing processes and methodologies and develops new/revised standards, as necessary.
Essential Job Functions
• Develops, documents, executes, and maintains technical test Cases and test data; Utilizes testing tools, as required.
• Include Rate, Integration, System, Regression Testing.
• Analyzes system and business requirements for testability.
• Reports status of test execution through defect logs / defect tracking system.
• Ensures that acceptance criteria are met Assists with resolution of environmental issues; supports application development, implementation, and user training activities, as required.
• Analyzes Test Results; assists with troubleshooting and Root Cause Analysis; validates system design.
• Develops test plans, including test scenarios, test objectives, quality criteria and measurement techniques.
• Supports the Configuration / Change Management groups, as necessary, to ensure smooth transition of code through the lifecycle.
• Oversees workflow and work distribution within testing area; coordinates activities to meet service levels.
• Validates acceptance criteria for testing phase; maintains knowledge of business unit processes / products to ensure application adheres to functional and quality requirements.
• Provides guidance on the usage of testing tool and development of test Scenario, test Objective, and test Case to Levels I and II Testing Specialists.
• Participates in depth analysis and development of new or revised standards, methodologies, and processes within Testing; develops training material, as necessary.
Physical Actions
Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 10 lbs. maximum, and seeing.
Physical Environment
Required job duties are normally performed in a climate controlled office environment.
Education Requirements
Bachelor’s degree or equivalent or specific relevant experience
Experience Requirements
• Experienced in Guidewire Policycenter Functional Testing.
• Ability to critically analyze both business and functional requirements, create risk based test plans as well as detailed test cases/scripts from these.
• Responsible for creating QA ROMs from high level requirements.
• Able to analyze status reports and metrics as well as utilize them to make testing and process decisions.
• Proven ability to work effectively in an onshore-offshore model.
• Familiar and experience in using testing and agile tools such as: ALM, Rally, Selenium and UFT.
• Experience with SQL (simple and complex queries).
• Understanding of P&C Insurance.
• Experienced with Agile methodology.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
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